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phs-electronic asked ·

ReviseFixedPriceItem Error: Please specify a File with Valid Format

Hi, we are using the ReviseFixedPriceItem-API for years now. We are updating about 2000 products every hour. Since about one or two weeks we can hardly update anymore. Most times we get the error 11 "Please specify a File with Valid Format". We don't know, what the problem is, as the file is valid. It is a zipped XML-File. If I unzip it and open it in notepad++, the XML Syntax check is OK. So is there a way to get a more concrete error description? Has anything changed at ebays API the last two weeks, which could be the reason for the error? Thanks vor any help ...
errorrevisefixedpriceitem
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www_discounttyre_de answered ·
Hi, same problem here...
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inteleca answered ·
Typical eBay. 25M sellers with over 1B active listings. Over $10B in revenues last year. And with all that in place, they can't seem to answer anything in these forums for devs using their web services API (no, it isn't an SDK), or keep their sandbox environment up, or fix their documentation, or .... fill in the blank. It's mind-boggling to me. Just ... mind-boggling.
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phs-electronic answered ·
Same here. We also have now the error: **There is failure during file upload and post-upload checking** So hopefully ebay is working on it and resolves the error. Our update at 15:00 worked. But this could be by accident.
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www_discounttyre_de answered ·
We have exactly the same behavior. Every second or third time the update works. That`s very annoying because we can`t update automatically like before. Now the error message is: There is failure during file upload and post-upload checking
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phs-electronic answered ·
Hi, @www_discounttyre_de: thanks for your post. We thought we were the only ones with this problem. Meantime we tested around a bit. It turns out that the same gz-file sometimes works and sometimes not. We even testet on the sandbox with the same file: production failed, sandbox worked. Then suddenly production also worked. (same file!) So this cost us a lot of hours of testing. **Please ebay take a look at the problem.** The error first occured around 2019-07-01, so please check, if there was an ebay-update which could be the reason for this problem. Thanks in advance.
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