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edinburghsoftwareltd asked ·

HTTP 500 (Internal Server Error) on GetItemRequest intermittently

We are intermittently receiving 500 errors from eBay on a GetItemRequest. Example from 2019-06-25 12:35:50 CDT attached.[link text][1] We are currently using version 1085 of the Java SDK. Is anyone else experiencing this? Seem to have been receiving one or two of these a day since the 3rd of June 2019. Thanks. [1]: /storage/temp/ 2140-ebayerror.txt
Javainternal server error
ebayerror.txt (3.6 KiB)
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edinburghsoftwareltd answered ·
It does seem quite intermittent, so perhaps we simply need to implement the retry mechanism described in the linked article in a future release of our software.
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sanjeev_developersupport answered ·
Hi @ edinburghsoftwareltd, HTTP 500 errors can be returned in a number of cases. However, if all your calls are failing with this error, the cause of the problem is more likely on the side of the caller. Please go through this article and let us know if it helps: https://ebaydts.com/eBayKBDetails?KBid=1239
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