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jlee2027 avatar image
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jlee2027 asked ·

GetSellerList, slow for ONE CLIENT, works for everyone else

So we have about 100 clients, our app reads their listings. 99 of them work perfectly. On 1 single client, it's taking several hours to return the active listings, in fact, it appears to time out and never finish. This client has over 5,500 Active products. We use the GetSellerList call. We had the client re-authorize his account with AUTH AUTH to get a new token earlier tonight, but are having the exact same issue. Here is one eBay number of this client: 130682339488
trading apigetsellerlist
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sanjeev_developersupport answered ·
Hi @jlee2027, Thank you for contacting us. 1. Did this work previously or are you facing this issue first time? 2. Can you please send the eBay UserID and email id for that seller/client? 3. Can you also send the rlogid?
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