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entreprenartist avatar image
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entreprenartist asked

Items not going away when quantity goes to zero

We're using the AddItem api for adding item. However, once the item sells and the quantity goes to 0 we're noticing the listing doesn't get away from our active listings. Is there another option that we should be adding to the call or is this standard behavior?
additem api
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crhino avatar image
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crhino answered
If the listing stays active when the item quantity is 0, that is because the seller has the out-of-stock feature enabled on their account. Once an item has been "out-of-stock" for 90 consecutive days, it will cease to renew and the listing will end. You can determine whether this setting is enabled by calling getOptedInPrograms: https://developer.ebay.com/api-docs/sell/account/resources/program/methods/getOptedInPrograms
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