question

stepfl-94 avatar image
0 Likes"
stepfl-94 asked

Can not switch Account Type in Sandbox

Hello! The page for changing account preferences is not working, it redirects to the sandbox homepage. For testing an api, I need to set my account either to a private or business account, otherwise my products I want to test will not be transferred. I use the sandbox account "TESTUSER_webDaTest". Can someone please set this account to a business account or, even better, fix the redirect issue in the sandbox? Thank you!
sandboxsandbox-problemsandbox not workingsandbox change account type
10 |600

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

thtrom-65 avatar image
0 Likes"
thtrom-65 answered

Can someone help to make the link https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1 work? testuser_thijstr

10 |600

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

jitendra_developersupport avatar image
0 Likes"
jitendra_developersupport answered

Hi @thtrom-65,

Please submit a contact-us request for "I need to link my eBay and PayPal Sandbox accounts." and we will happy to assist you.

Please navigate to URL https://developer.ebay.com/support/developer-account-support and follow the steps given below:
1. Go to the "Help with the eBay Sandbox" section.
2. Open the "I need to link my eBay and PayPal Sandbox accounts"
3. Fill the mentioned information and Submit a request.


Best Regards,
eBay Developer Support


· 2
10 |600

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Hi @ ,

I filled out the form but I dont have a Paypall account. I only need to change the status to my account to Business. Thanks for the help!



0 Likes 0 ·

@ I still cannot make the call.

This is the error response I get:

<LongMessage>U hebt in Mijn eBay niet opgegeven of u een privéverkoper of een zakelijke verkoper bent. Uw verkooprechten worden geschorst totdat u uw accounttype opgeeft. Werk je inschrijvingsgegevens bij in Mijn eBay.</LongMessage>

<ErrorCode>21532</ErrorCode>

<SeverityCode>Error</SeverityCode>



0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.