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globalike avatar image
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globalike asked

Call limits for GetMultipleItems is 2500 and not 5000

In documentation I read about 5,000 API calls per day for Shopping API. But I made cron job for 2 request per minute and after 2500 calls I have error: IP limit exceeded. Applications from this IP address are limited in the number of calls they can make. Why do I have a limit calls of 2500 ? Thanks!
limitsapi calls limitapi ca
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steeve101 avatar image
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steeve101 answered
I noticed the same behavior. Do you find a way to correct the problem?
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helios825 avatar image
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helios825 answered
It kinda sounds like you guys are off by a factor of 2 and are thus calling the API twice per each count. Have you examined your code and/or counting methodology?
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steeve101 avatar image
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steeve101 answered
The counter in the program matched the nomber of lines in the log file : 2500. I don't know why eBay return such a message : Applications from this IP address are limited in the number of calls they can make. Why not return : You reached your maximum call limit? That could be more intuitive.
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globalike avatar image
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globalike answered
hello, resolved, just use API to last version ) i used more older and was 2500 now is everything ok
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steeve101 avatar image
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steeve101 answered
Thanks for your time @globalike! I was using an older version, I corrected it but same problem. :-(
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globalike avatar image
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globalike answered

Hello, after I change my shopping API to last version, all was ok, but only few months.. then I got error after 2500 calls again.. I try to send 3 calls per minute, and open tickets with my log files.. but after first answer my account was blocked )))) I don’t understand why. For my question about 2500 ebay answered about I send more then 10 calls per second.. but it’s not real, because I send only 3 calls per minute! Now I registered new account but 2500 too ))

Now I found more same cases on the forum, and my question is who have the 5000 calls for shopping API? And who has experience for unblock account?

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