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Getting Error on API connection

Hi, I am using 3rd party API connection push my products to my eBay account. Although my integration has been completed from the channel and my return policy field has been correctly set, I am still getting the below error. I have contacted my channel and their technical team suggest me to contact with as rest of their clients setup is working without any issue. 441- [Transaction Status: (Failed) The Return Policy field Refund in the input has been ignored. Returns policy attribute returnDescription not valid on this site Your previously selected postage service has been changed/removed and mapped to the suggested postage service. The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy.] I do appreciate if you can help me, I am using 24seven channel and connected with their online channel software. Many Thanks Kausher @boutique_bay1
the return policy field refund in the input has been ignored.
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my_good_bay answered ·
[<a href=" google.com">aaaaaa</a>][1] <a href="">bbbbbb</a> [1]: /storage/temp/ 1990-333.txt

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my_good_bay answered ·
[link text][1] [1]: /storage/temp/ 1988-222.txt

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my_good_bay answered ·
[link text][1] [1]: /storage/temp/ 1986-test.txt

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[link text][1] [link text][2] [1]: /storage/temp/ 1983-test.txt [2]: /storage/temp/ 1984-test.txt
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synacktest3 answered ·
[link text][1]test eeeeeeeeeeee [1]: /storage/temp/ 1981-test.txt

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