question

 

Additional info.

 

There is warning with the code 21366 with class RequestError:

 

Partial data or invalid summary data is returned due to system limit. Please narrow your requested data and try again.

 

 

Here is the request:

 

<?xml version="1.0" encoding="utf-8"?>

<GetMyeBaySellingRequest xmlns="urn:ebay:apis:eBLBaseComponents">

<RequesterCredentials>

<eBayAuthToken>***</eBayAuthToken>

</RequesterCredentials>

<ActiveList>

<Include>1</Include>

        <IncludeNotes>0</IncludeNotes>

<Pagination>

<EntriesPerPage>200</EntriesPerPage>

<PageNumber>1</PageNumber>

</Pagination>

</ActiveList>

<OutputSelector>ActiveList.ItemArray.Item.ItemID</OutputSelector>

<OutputSelector>ActiveList.ItemArray.Item.SKU</OutputSelector>

<OutputSelector>ActiveList.ItemArray.Item.Quantity</OutputSelector>

<OutputSelector>ActiveList.ItemArray.Item.SellingStatus.CurrentPrice</OutputSelector>

<OutputSelector>ActiveList.ItemArray.Item.TimeLeft</OutputSelector>

<OutputSelector>ActiveList.ItemArray.Item.ListingDetails.StartTime</OutputSelector>

<OutputSelector>ActiveList.ItemArray.Item.WatchCount</OutputSelector>

<OutputSelector>ActiveList.PaginationResult.TotalNumberOfPages</OutputSelector>

<OutputSelector>ActiveList.PaginationResult.TotalNumberOfEntries</OutputSelector>

<DetailLevel>ReturnAll</DetailLevel>

<HideVariations>1</HideVariations>

<BidList>

<Include>0</Include>

</BidList>

<DeletedFromSoldList>

<Include>0</Include>

</DeletedFromSoldList>

<ScheduledList>

<Include>0</Include>

</ScheduledList>

<SellingSummary>

<Include>0</Include>

</SellingSummary>

<SoldList>

<Include>0</Include>

</SoldList>

<UnsoldList>

<Include>0</Include>

</UnsoldList>

</GetMyeBaySellingRequest>

 

I tried narrowing down to just one field, itemid, limiting to just one item per page: nothing works. That warning appears and number of items returned is wrong.

I am also getting incorrect results from GetMyeBaySelling. It doesn't return certain out-of-stock fixed-price items, even while GetItem shows they are still active (OutOfStockControl=true). But it does return some of them.

 

How else can I get a list of ACTIVE out-of-stock items?

 

Does anyone from eBay monitor this forum?

 

Hi,

 

Is it possible for you to send us the sellerID and the itemID ( which has the OutOfStockControl = true and is out of stock")?
We will check and see why it is not returned in the GetMyeBaySelling response.

 

Cheers!!!

Hi,

 

we encounter the same problem here:

We need to synchronize the active listings between our application and ebay from time to time, to make sure there are no manually created listings in ebay (we maintain a multichannel middleware with various customers selling on ebay).

 

For merchants with more than 25000 active listings, it is impossible for us to get list of all active listings, which is essential for the synchronization process.

 

All attempts to get a list of active items for these customers end with an error code 21366 and a wrong page/listing number. Limiting the amount of data returned does not help in any way.

 

Do you have any suggestions on how to get a complete list of active listings for these customers.

 

Regards,

brickfox

 

Hi,

I use Traditional API's GetSellerList to achieve this, but it doesn't work perfectly. I manage to get the best results by making the GetSellerList API call with EndTimeFrom set to today with hours, minutes, seconds zeroed (eg. 2022-04-13T00:00:00.000Z) and the EndTimeTo set to 60 days from now less one second (eg. 2022-06-11T23:59:59.000Z). This usually returns all the pages (currently 337 for us) and all the listings (if I set the time to 30 days in the future it does nota return all the items). I need to make a call to receive each page, one at a time - this takes around 25 minutes (when making calls to retrieve 20 pages simultaneously). However, with it taking so long, somehow the data in the pages must change (even though I use the same time from and time to for each page), as I receive duplicate items and often missing items so have to do a second (or third) run. There must be an easier and quicker way to retrieve all the active listings for a seller, but I have not yet found it.

i am working with endto/endfrom

$endfrom = DateAndTime::nowUTC();

$endto = DateAndTime::nowUTCadd(10368000);

yes, it´s not the best, but as you said, what else is there? i don´t know anything that works better.

the only thing you can do is to run multiple pages in parallel and hope for the best to get as less changes (in the meantime) as possible. sometimes I have to read a seller's account 4times, till I get a result I am okay with ;( it´s crazy. i don´t know the details right now, but you can make the output super-fast without paging or much fewer pages when you only fetch the itemid (using the output-filter).

this is not perfect, of course, but at least you are able to make a simple and super fast comparison between ebay-itemids and those u have stored in your database.

So, you work with 120 days? I'll try UTC with 120 days to see if it improves. I do get 20 pages in parallel, but as I'm using a Raspberry Pi to do it, using many more in parallel doesn't really increase the speed, plus I was getting issues with the API call failing when running too many at the same time (never got to the bottom of it). 20 processes seems to work well.

You'd be surprised at how useful Raspberry Pis are at helping a business. I use one to get daily active listings data overnight which I load into a spread sheet on my computer each morning. It means I can leave the Raspberry Pi on all the time so the data is ready for my computer to use :-) I actually have 3 Raspberry Pi's that all work for me providing invaluable services that are much more complicated (and power hungry) to replicate using a PC. However, my computer can retrieve the active listings in around a quarter of the time, but then it slows down my internet when I'm trying to do other things so I leave it to the Pi.

Good morning,

I have tried using the new REST Feed API createInventoryTask "LMS_ACTIVE_INVENTORY_REPORT" to obtain active listings data (https://www.developer.ebay.com/api-docs/sell/feed/resources/inventory_task/methods/createInventoryTask).

However, it is pretty useless if you need active listings data quickly. I created the task on "2022-04-14T08:36:56.000Z" and it is currently "2022-04-14T09:10:10.000Z" (over 30 minutes later) and the status is still "QUEUED".

Back to the old GetSellerList.

Eventually, I managed to get an active listings download. It is pretty useless as it only contains the following data for each item:

<SKUDetails>

<SKU>EXAMPLESKU</SKU>

<Price currencyID="GBP">99.99</Price>

<Quantity>17</Quantity>

<ItemID>123456789012</ItemID>

</SKUDetails>

In theory, the template should be able to be changed to one with more data, but:

"The inventory file template used to return specific types of inventory tasks. Presently not applicable for LMS_ACTIVE_INVENTORY_REPORT."

(Ref.: https://www.developer.ebay.com/api-docs/sell/feed/resources/inventory_task/methods/createInventoryTask)

Anyway, enough talking to myself now. Farewell.