Question by adrvi_8901 · Sep 22, 2018 at 05:09 AM · logintoken
Impossible to get an user token - login fail
Hi,
I try to connect to get an API User token, but it doesn't work. I reseted my password, but nothing change. There is a problem in the developper interface at this step ?
Please see attached file.
Thanks.
capture-decran-2018-09-22-a-140303.png
(67.1 kB)
capture-decran-2018-09-22-a-140815.png
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Comment
Answer by unfff · Sep 26, 2018 at 11:32 AM
Not enough information to make a proper diagnosis, but my first impression is that you are trying to sign into the sandbox using a production account. You need a sandbox account (starts with testuser_)
See https://developer.ebay.com/api-docs/static/sandbox-test-users.html
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