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Question by adrvi_8901 · Sep 22, 2018 at 05:09 AM · logintoken

Impossible to get an user token - login fail

Hi,

I try to connect to get an API User token, but it doesn't work. I reseted my password, but nothing change. There is a problem in the developper interface at this step ?

Please see attached file.

Thanks.

capture-decran-2018-09-22-a-140303.png (67.1 kB)
capture-decran-2018-09-22-a-140815.png (146.9 kB)

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Answer by unfff · Sep 26, 2018 at 11:32 AM

Not enough information to make a proper diagnosis, but my first impression is that you are trying to sign into the sandbox using a production account. You need a sandbox account (starts with testuser_)

See https://developer.ebay.com/api-docs/static/sandbox-test-users.html

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