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InactiveAutoUser avatar image
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InactiveAutoUser asked ·

21916293 : Lvis validation blocked.

Using the ReviseInventoryStatus API I continue getting this error. The account is in good standing. I don't seem to be getting additional information in the "Message" element. I'm not sure where to even start looking.

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vijayta.developersupport avatar image
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vijayta.developersupport answered ·

Hi

 

Can you try if the revision works with ReviseItem api request and just failing with ReviseInventoryStatus ?

 

Please file a support ticket and do share the ReviseInventoryStatus api request and response.

 

Also share the seller user-id affected because of this issue so that we can investigate the issue.

 

Thanks

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Stitchlabs-dev answered ·

I'm not sure what your call looks like, but if you set your warning level to high it may give you some more data.

 

 

<WarningLevel>High</WarningLevel>

 

I've had a few of the same responses and in the "Value" return field I get something like this:

 

You’ve exceeded the number of items and dollar amount you can list.

 

You can list up to 20,000 items or up to AU $650,000.00 this month, whichever comes first. 

 

(http://pages.ebay.com.au/help/sell/sellinglimits.html) Learn about selling limits or (https://scgi.ebay.com.au/ws/eBayISAPI.dll?UpgradeLimits) request higher selling limits.

 

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InactiveAutoUser answered ·

 

Hi

 

If the account is in good standing and limits are not reached yet, it could be an eBay bug.

 

To confirm if you are getting this error due to eBay bug, I  would need more information like seller-id, ReviseInventoryStatus request and response.

 

Please file a support request : http://developer.ebay.com/support/developersupport/

 

Just FYI, you will not be charged if it is determined to be an eBay bug.

 

Thanks

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