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paketplus avatar image
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paketplus asked

IP Block

Hi,

 

since 3/12 it looks like that my API requests to the eBay API from the host where my application is running are hard blocked. When I run the same code on another machine everything works fine.

 

All eBay APIs are affected (Shopping API via REST as well as Trading API via SOAP). My applications run on a shared environment since a couple of years so I think due to some other activities from other users on the same IP pool I got on a blacklist? How do I get removed from the blacklist again?

 

Thanks,

Alex

 

 

 

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vijayta.developersupport answered

Hi

 

Please file a support request : /developers/ebay/documentation-tools/support

 

Thanks

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I have the same problem.


Could you please advise what I should do? The link does not seem to be working

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