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kingsmono avatar image
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kingsmono asked

Fulfillment API System Error 30500 when making getOrders API call

We are getting the following error message when making GET (getOrders) and POST (createShippingFulfillment) API calls to the Fulfillment API: { "errors" : [{ "errorId" : 30500, "domain" : "API_FULFILLMENT", "category" : "APPLICATION", "message" : "System error." } ] } Any advice is greatly appreciated as we are unable to grab orders and / or submit order fulfillment information at the moment! Thank you!
system error
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gripgate answered
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi kingsmono, gripgate, The issue has been fixed around 6 am PDT time. We apologize for any inconvenience caused. Regards,
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keand_19 answered

Started getting these errors again today:

{"errors":[{"errorId":30500,"domain":"API_FULFILLMENT","category":"APPLICATION","message":"System error."}]}

Can't see any issues listed on https://developer.ebay.com/support/api-status/production?page=1

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