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FailureReturns policy attribute not validReturns policy attribute returnDescription not valid on this site 21920200

Hi, Since last Thursday we have been getting the following XML response FailureReturns policy attribute not validReturns policy attribute returnDescription not valid on this site 21920200 Nothing has changed, we are submitting the following XML Tagsand the business policies exist. ReturnProfileID Any advice would be helpful! Best Regards John Wright
business policiesbusiness policies management apibusiness-policies-apirevisefixedpriceitem business policies
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azutura answered ·
I am only getting this on the US/.com site
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azutura answered ·
I suspect that even though the old returnDescription is no longer visible or editable on the eBay control panel/website its still in the database. Yes well after removing my old policy and creating a new one, the error went away but now I'm just getting We're having trouble updating your listing right now. Code 21919062
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crhino answered ·
Is it a blocking error or simply a warning? As of June 1st, return policy description is not supported on US site. It is now only supported for DE, FR, IT, and ES sites.
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azutura answered ·
US Category ID 159889
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