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Issues with retrieving Custom Label Field/SKU

Hi, we've had a number of calls from customers today because the API is not returning entries in the Custom Label Field for multi variation listings, or, it returns the parent SKU as opposed to the variant. Causing a lot of problems for customer. We've put this down to the usual Friday Maintenance situation but wondered if this has been reported or if ebay are aware and if it is going to be resolved????

skumulti-variation-listingcustom-label-field
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I'm seeing the same thing testing some code on the sandbox.

Using VB.Net GetOrdersCall to retrieve the last orders.

 

The variant SKUs actuallt contain the string "null"

Item SKU is reported and Nothing.

 

I've edited my items in Selling Manager and the correct SKUs appear to be on the variants, but I cannot see the Custom Label on the main item.

Do eBay know of this problem?

 

Cheers


Paul

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paulcraven2003 answered

Hi SageDeveloper,

I've been hunting around these forums, wish the "forum search" actually worked!
Managed to find a post regarding null SKUs and it stated that the item had to use a specific inventory tracking type:

item.InventoryTrackingMethod = InventoryTrackingMethodCodeType.SKU

I added this to my code and the sandbox is now giving me the expected data.

Hope this helps you too.

Cheers

Paul

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