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Unable to flip sandbox orders to payment received (Urgent!!)

In eBay sandbox environment marking item as shipped or payment received do not work. After pressing mark appears spinning icon and after few minutes redirects me to eBay sign in page. I sign in and no item is marked as shipped or that payment is received.
sandboxsandbox not workingpayment status
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clifconsiu-0 answered
@catherine_developersupport, please can you help in this..Cheers!!
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