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Question by bruzgi_0 · Jan 04, 2018 at 12:24 AM · apitrading fixedprice

Direct Debit not found.

Hello,

trying to add product with fixed price and get error: Direct Debit not found. We're sorry, but before you list an item, you must submit direct debit information through our secure form.

Working in sandbox. What i should to do? There is no security form for submiting info about direct debit.

User: testuser_gedas123? Paypal: gedas-facilitator@rrr.lt

@zhuowei.developersupport@ebay.com Maybe you can help?

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Answer by bruzgi_0 · Jan 23, 2018 at 12:17 AM

@zhuowei.developersupport@ebay.com Maybe you can help?

Still have same problem? ...

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avatar image lester_developerprogram · Feb 01, 2018 at 03:32 PM 0
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Accepting the response due to inactivity on the thread for over a week.

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Answer by bruzgi_0 · Jan 04, 2018 at 12:25 AM

Also, can you make that account - bussiness account?

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Answer by bruzgi_0 · Jan 10, 2018 at 11:19 PM

Hey support, i cant work more than week... still got message "We're sorry, but before you list an item, you must submit direct debit information through our secure form." @zhuowei.developersupport@ebay.com Maybe you can help?

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Answer by zhuowei.developersupport@ebay.com · Jan 11, 2018 at 12:33 PM

Hi bruzgi_0,

I have linked your eBay Sandbox account testuser_gedas123 and your PayPal sandbox email gedas-facilitator@rrr.lt. Your eBay sandbox testuser_gedas123 has been set with bussiness account that you should be able to list on Sandbox.

If you are still running into 'Direct Debit Not Found' error. please provide your developer account's username so that we can contact you directly.

Best Regards,

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Answer by bruzgi_0 · Jan 22, 2018 at 03:32 PM

hi, still same problem.

Full error from code :

object(AddFixedPriceItemResponseType)#133 (5) { ["Timestamp":protected]=> string(24) "2018-01-12T06:21:56.350Z" ["Ack":protected]=> string(7) "Failure" ["Errors":protected]=> array(1) { [0]=> object(ErrorType)#134 (5) { ["ShortMessage":protected]=> string(23) "Direct Debit not found." ["LongMessage":protected]=> string(107) "We're sorry, but before you list an item, you must submit direct debit information through our secure form." ["ErrorCode":protected]=> string(5) "12040" ["SeverityCode":protected]=> string(5) "Error" ["ErrorClassification":protected]=> string(12) "RequestError" } } ["Version":protected]=> string(4) "1043" ["Build":protected]=> string(26) "E1043_UNI_API5_18598316_R1" }

Im developer. But im from lithuania, and need to know then you can contact with me. Because we have very different time zone :)

gedas@rrr.lt its my email.

If you give me your email, i will send you ftp credentials.


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Answer by bruzgi_0 · Jan 16, 2018 at 04:15 AM

Hi, i`m developer. You can contact with me by email gbruzgis@gmail.com.

Still have same problem.

@zhuowei.developersupport@ebay.com

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Answer by bruzgi_0 · Feb 01, 2018 at 11:57 PM

Anybody can help or not? @zhuowei.developersupport@ebay.com @lester_developerprogram

More than 2 weeks can help. Is it normal? ... i think not.

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