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zacharpowel-0 avatar image
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zacharpowel-0 asked ·

The web service GetSingleItem is not properly configured or not found and is disabled

I have a developer account which we have set up for an integration with out software. However we have only now taken on a client that is interested in using it and we have found some extra work is required to meet their needs. One such requirement is getting the information on product variations which we planned to implement using the GetSingleItem method as below soap: TOKEN_HERE XXXXXXXXXXX Description,ItemSpecifics,Variations 967 To the URL: https://api.ebay.com/wsapi?siteid=0&callname=GetSingleItem&client=java≈pid=APP_ID However the response we get back is: soapenv:Server.userException com.ebay.app.pres.service.hosting.WebServiceDisabledException: The web service GetSingleItem is not properly configured or not found and is disabled. Has anyone experienced this before? Any idea what might be causing this?
errorxmlsoapsoap-xmlsoap error
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xiang.developersupport avatar image
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xiang.developersupport answered ·
Hi @zacharpowel-0, Would you please provide the complete (exclude the secret info, such as token, keyset) request and response? Meanwhile, as a workaround, you can use GetItem https://developer.ebay.com/Devzone/XML/docs/Reference/eBay/GetItem.html#Output Best Regards,
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