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philaxia asked ·

Notification via email not received

Hello on 14 October I have sold the item #372076204070 but my AWS monitor did not receive the notification via email. I regularly receive all the other sale notifications. Probably this notification was bounced back to you. Would it be possible to look in your logs the reason why this bounced back (or eventually never was sent out?) Thanks Francesco
notificationsnotifications-itemsoldnotifications apinotificationevent
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philager answered ·
Everything was running fine, but an hour ago it happened again. The following items were sold and I received no notifications: 192312831443 192312596022 192312844934 Can I please ask to look into your logs and see why it did not send or eventually why it was bounced back (for which reason)? Thanks and kind regards
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sree_developersupport answered ·
Hi @philaxia, Thanks for your post. We had some issues with notifications. Can you please retry now and confirm? Best Regards, eBay Developer Support
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