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smallbatchbrew asked

Orders not synchronising between eBay and Woocommerce

Hi, I have a problem with my WooCommerce store and eBay sync. Products are synchronising between WooCommerce and eBay however the issue faced is that orders do not synchronise back to WooCommerce when placed on eBay. Im at a loss as to why this is happening and the recommendation from Woocommerce is to disable everything and run test orders in eBay production which seems a little weird. Here is a copy of a line item in the logs: 4959 16/10/2017 07:54 DEBUG New Sku woobay-874-599a883264f6d Generated for 906 No Details Thanks
orderssynchronization
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sree_developersupport answered
Hi @smallbatchbrew, Thanks for your post. Can you please send us the request and response if you have any? Also, when you are trying to retrieve orders, can you please program to provide a gap of 10 minutes after the order is placed and not look for orders immediately. Best Regards, eBay Developer Support
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