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Can't get production token with "buy.item.feed" scope.

For some reason, my production app can't retrieve a token with the "buy.item.feed" scope. I'm trying to access the [item feed API][1], but can't do so without a properly-scoped token. The documentation mentions that you must be a member of the eBay Partner Network, and we are. Every time I try to request a token with this scope, the error is "invalid_scope" and the description is "The requested scope is invalid, unknown, malformed, or exceeds the scope granted to the client." I'm able to generate sandbox tokens (using the sandbox credentials) with this scope without issue, so it doesn't seem to be a syntax issue. [1]: https://developer.ebay.com/devzone/rest/api-ref/buy-feed/index.html
oauth2token errorscopebuy.item.feed
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