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red-coke avatar image
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red-coke asked ·

What is Fulfillment API used for?

This sounds like a dumb question. I have tried reading the docs but can't get my head round it. (I've tried reading the eBay pages + have trawlled youtube - can't understand what it's all about still!) Can someone tell me more about what the fulfillment API are and what they offer? - Can I use eBay to buy goods and have sent to my customer for example? - How does one purchase - do you need to have an eBay account? - How are return orders handled? - What if I have 500 orders from one seller and have 50 returns. The seller might not realise there is 500 orders and only see 50 returns - for which they would be unhappy for one buying source? - Can I have the purchasing system completely automated? Let's say I want to place an order - have the order processed and completed (including Paypal or credit card payment) automatically? Or is there a login part needed for Paypal or credit card? Would be great to get some feedback
fulfillment api
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered ·
Hi red-coke, Q. Can I use eBay to buy goods and have sent to my customer for example? A. Yes Q.How does one purchase - do you need to have an eBay account? A. yes, you will need to have eBay.com account Q.How are return orders handled? A. https://pages.ebay.com/help/buy/return-item.html#process Q.What if I have 500 orders from one seller and have 50 returns. The seller might not realise there is 500 orders and only see 50 returns - for which they would be unhappy for one buying source? A.Seller is notified for each return request. You can also contact the seller, work with the seller directly and follow their return instructions. Q.Can I have the purchasing system completely automated? Let's say I want to place an order - have the order processed and completed (including Paypal or credit card payment) automatically? Or is there a login part needed for Paypal or credit card? A. I suggest you to check eBay's Buy API here https://developer.ebay.com/api-docs/buy/order/resources/methods. However; please be aware that the use of eBay’s Buy APIs in production is intended for partners only. Users must apply for production access through the eBay Partner Network. More information can be found here: https://developer.ebay.com/api-docs/buy/static/buy-requirements.html Best Regards,
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