Error 30500 while retrieving order list
Hi there, I am currently working on the following API call:
Since yesterday, the service is returning me the following System error:
{
"errorId": 30500,
"domain": "API_FULFILLMENT",
"category": "APPLICATION",
"message": "System error."
}I tried generating a new redirect URI and rotating the API Secret, but when I tested the login URL (by simply clicking "Test Sign-in" in the dashboard), that didn't seem to work.
Today, I can sign in again, but the API call is still returning the same error JSON.
Is this an issue on the eBay side?
Thanks
Hi Folks,
The Sandbox issue has been resolved. Please give it a try and provide the Rlogid http response header if you are still running into an error with the call.
Best Regards,
Hi @devanathan.developersupport@ebay.com, @catherine_developersupport, @shulmani_developer.support, @zhuowei.developersupport@ebay.com. Sorry about the "spam".
I'd like to report this bug, but I cannot open a ticket without paying a hourly fee. Could you please assist?
Thank you for your time.
Hi vitgiacovell_0,
I have reported the issue to our engineering team, and I'll keep you posted.
Thank you for bringing this our attention.
Best Regards,
Hi zhuowei.developersupport@ebay.com,
Thank you for your assistance so far. If you need to add impact to this issue, please note that similar cases have been reported already:
https://forums.developer.ebay.com/questions/21293/create-fulfillment-is-not-working.html
https://forums.developer.ebay.com/questions/21006/system-error-trying-to-list-orders.html
This last one seems to be resolved now, but it might be helpful.
Thank you.
@zhuowei.developersupport@ebay.com
Any ETA to fix this issue ? This has been down for over a week. Our development and testing is impacted.
Hi @zhuowei.developersupport@ebay.com,
I am not sure if it's related$$anonymous$$but since the issue has been fixed$$anonymous$$I am no longer able to see my App details in the Ebay developer dashboard (I get the error message Internal error to the application).
I tried also to generate new keys$$anonymous$$but I got an error Issue with creating keyset. Please try again later.
Thank you in advance.
I'm getting the same error...Somebody knows what's the problem?
You've just replied to an old thread.
Use this thread:
