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zhuowei.developersupport@ebay.com asked ·

Link Sandbox accounts / Change Sandbox Account Type / Opt-in to Business Policies in Sandbox

To link your eBay Sandbox UserID with your PayPal Sandbox email address, please click this [KB][1] To change your Sandbox user's account type from individual to business, please click [here][2]. To opt-in of Business Policies for your Sandbox sellers, please click this [URL][3]. [1]: https://ebaydts.com/eBayKBDetails?KBid=5093 [2]: https://scgi.sandbox.ebay.com/ws/eBayISAPI.dll?ChangeRegistrationAccountType&guest=1 [3]: http://www.bizpolicy.sandbox.ebay.com/businesspolicy/policyoptin
orderschange account type
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disinfectant answered ·
My Sandbox account was previously opted in to business policies - I have a load of them set up which I now can't edit. Trying to edit them or using the opt-in link above give the same error dialog... ![alt text][1] [1]: /storage/temp/1497-screen-shot-2017-06-27-at-083618.png

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tunl_17 answered ·
i did not get confirmation email for sandbox user. please set my account to business type. email: letungit90+1@gmail.com
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johnpierreh answered ·
i did not get confirmation email for sandbox user. please set my account to Manager type. email: jph-spam@outlook.com
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amber-auctions answered ·
Hello, I cant create USER TOKEN it do not allow me to log in, please help. Thank you so much.
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xtremerjay30 answered ·
@disinfectant Can you please try to use the Business Policy link above? Also, the screenshot provided by you is not showing up anything. If you are still facing this issue please provide a clear screenshot and steps to reproduce the error. @tunl_17 Your request has been completed. Account type changed to Business @johnpierreh We are unable to look up your account using the provided email jph-spam@outlook.com. Can you please check and provide the correct email id? @amber-auctions Please provide more information on the problem you are facing. Also, provide your developer account ID. Best Regards, eBay Developer Program
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amber-auctions answered ·
@ javed_developersupport thank you for fast reply. My ebay account name is amber-auctions and my developer account name is testamber-auctions , I cant creat USER token becaue I cant login into my developer account. Please can you advice how to create User token.
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xtremerjay30 answered ·
@amber-auctions I can see User Token for your Sandbox account. Can you please provide details about the error you are getting when you say "I cant login into my developer account" ? Best Regards, eBay Developer Program
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icksnaith answered ·
@disinfectant Can you please try to use the Business Policy link above? Also, the screenshot provided by you is not showing up anything. If you are still facing this issue please provide a clear screenshot and steps to reproduce the error. @tunl_17 Your request has been completed. Account type changed to Business @johnpierreh We are unable to look up your account using the provided email jph-spam@outlook.com. Can you please check and provide the correct email id? @amber-auctions Please provide more information on the problem you are facing. Also, provide your developer account ID.
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inutt answered ·
What's the expected response time for linking sandbox accounts? I've been waiting a couple of weeks since sending a request via the KB article and not heard anything yet.,I've asked to have my sandbox accounts linked via the KB article, but have had no response for at least two weeks. What's the expected response time for account link requests?
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jakhtar_developersupport answered ·
@inutt Can you please provide your Sandbox account and PayPal account to be linked here?
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