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mitchellc avatar image
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mitchellc asked

Error 500 Internal Server Error creating inventory item in sandbox

I'm trying to create a simple inventory item and am receiving the following error. Request PUT https://api.sandbox.ebay.com/sell/inventory/v1/inventory_item/EGG1
Authorization: Bearer omitted
Content-Language: en-US
Accept: application/json
Content-Type: application/json
{ "availability": {"shipToLocationAvailability": {"quantity": "10"}}, "condition": "NEW", "packageWeightAndSize": { "dimensions": { "height": "14", "length": "12", "unit": "INCH", "width": "13" }, "weight": { "unit": "POUND", "value": "6.5" } }, "product": { "description": "brand new hatching eggs - really pretty, and fragile!", "imageUrls": [" https://greenfirefarms.com/images/product/bielefelder-banner.png"], "title": "Greenfire Farms Hatching Eggs" } } Response:

HTTP/1.1 500 Internal Server Error
Content-Length=[177]
Date=[Sat, 29 Apr 2017 18:45:51 GMT]
nnCoection=[close]
RlogId=[t6pitnmsgwj%28ciudbq%60anng%7Fu2h%3F%3Cwk%7Dukqlhqbuo*2476
%3A%3C2-15bbb08717b-0xa581] Set-Cookie=[ebay=%5Esbf%3D%23%5E;Domain=.ebay.com;Path=/]
X-EBAY-C-REQUEST-ID=[ri=7X5Cncy7zqJZ,rci=kknUmQrUwnnFrwh%2B]
X-EBAY-C-VERSION=[1.0.0]
X-EBAY-REQUEST-ID=[rci=kknUmQrUwnnFrwh%2B,ri=jZx6hJ9LD5ox!slrinvsvc!10.9.99.208!r1slrinvsvc-envadvcdhidzs5k[]]]]
Content-Type=[application/json]
Connection=[keep-alive]
{"errors": [{ "category": "REQUEST", "domain": "API_INVENTORY", "errorId": 25001, "message": "A system error has occurred. Core Inventory Service internal error", "subdomain": "Selling" }]}
inventory apicreate item
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi Folks, The sandbox Inventory API issue has been resolved. Please let us know if there are still errors. Best Regards,
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thebassmonst3r8 answered
I have the same problem, how we can solve it??
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claudipom_0 avatar image
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claudipom_0 answered
Hi there, I've this problem! Please solve it!!
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi folks, Sorry, I am not able to find anything with **mitchellc**'s Rlogid. Can you provide some fresh Rlogid(s) if you are still seeing the error ? Best Regards,
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thebassmonst3r8 answered
PUT /sell/inventory/v1/inventory_item/{SKU} HTTP/1.1 Authorization:Bearer -->TOKEN<-- Content-Type:application/json Content-Language:it-IT Here is the RequestBody: { "availability": { "shipToLocationAvailability": { "quantity":1 } }, "condition":"NEW", "product": { "title":"iPod Nano", "aspects":null, "description":"prova", "brand":"prova_Brand", "EAN":"1234567890123", "imageUrls":["http:\/\/ i.ebayimg.com\/images\/i\/182196556219-0-1\/s-l1000.jpg", "http:\/\/ i.ebayimg.com\/images\/i\/182196556219-0-1\/s-l1001.jpg", "http:\/\/ i.ebayimg.com\/images\/i\/182196556219-0-1\/s-l1002.jpg"] } } here is the response: { "errors": [ { "errorId": 25001, "domain": "API_INVENTORY", "subdomain": "Selling", "category": "REQUEST", "message": "A system error has occurred. Core Inventory Service internal error" } ] } Still having the same error, i'm stuck :(
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What are you using in the forum post editor to get the code samples in the grey boxes with line numbers?
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mitchellc avatar image
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mitchellc answered
Here are some additional RlogIDs of failures (sandbox): RlogId=[t6pitnmsgwj%28ciudbq%60anng%7Fu2h%3F%3Cwk%7Dukqlhqbuo*2476%3A%3C5-15bc50d8f39-0xbcd4] RlogId=[t6pitnmsgwj%28ciudbq%60anng%7Fu2h%3F%3Cwk%7Dukqlhqbuo*2476%3A%3C4-15bc50ecd46-0xb267] RlogId=[t6pitnmsgwj%28ciudbq%60anng%7Fu2h%3F%3Cwk%7Dukqlhqbuo*2476%3A%3C4-15bc50f4758-0xb1ca] Note: this call runs for 7 - 8 seconds before the failure response is received.
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claudipom_0 avatar image
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claudipom_0 answered
I'm using either API explorer in ebay developer area and Postman with same result { "errors": [ { "errorId": 25001, "domain": "API_INVENTORY", "subdomain": "Selling", "category": "REQUEST", "message": "A system error has occurred. Core Inventory Service internal error" } ] }
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi mitchellc, Thank you for the update. Our engineering team is looking into the problem right now. I will keep you updated on the status Thank you very much for bringing the issue to our attention. Best Regards,
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Hi zhuowei, is realistic expect that issue will be resolved in next 24 hour?
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amardeechauha_8 avatar image
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amardeechauha_8 answered
Hello Everyone, I am facing this same issue. API response I am getting is : { statusCode:500, content:'{"errors":[{"errorId":25001,"domain":"API_INVENTORY","subdomain":"Selling","category":"REQUEST","message":"A system error has occurred. Core Inventory Service internal error"}]}', headers:{ 'content-length':'177', cneonction:'close', date:'Mon, 10 Jul 2017 11:51:34 GMT', rlogid:'t6pitnmsgwj%28ciudbq%60anng%7Fu2h%3F%3Cwk%7Dukqlhqbuo*1433132-15d2c57034c-0x134a5', 'set-cookie':[ 'ebay=%5Esbf%3D%23%5E;Domain=. ebay.com;Path=/' ], 'x-ebay-c-request-id':'ri=ww2i%2BTz8X0tz,rci=tUFlZ2O%2FgWsVgV%2Ff', 'x-ebay-c-version':'1.0.0', 'x-ebay-request-id':'rci=tUFlZ2O%2FgWsVgV%2Ff,ri=%2BIRPv%2BIwvNfh!slrinvsvc!10.9.98.201!r1slrinvsvc-envadvcdhidzs5k[]]]', 'content-type':'application/json', connection:'keep-alive' }, data:{ errors:[ [ Object ] ] } } I am getting this on Sandbox environment, not tested on Live environment yet. Can anyone confirm that this issue is occurring only on Sandbox and working fine on Live? Has anyone got any solution for this?
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