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encorecorp asked ·

Post-Order API Error: The user is not allowed to perform this operation

Hey. I'm having trouble creating return drafts with the Post-Order API. I am using the [Create Return Draft][1] call. This is the error I'm getting: The user is not allowed to perform this operation What can I do about this? Thank you. [1]: https://developer.ebay.com/Devzone/post-order/post-order_v2_return_draft__post.html
apierrorpost-order apipermissionsscope
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catherine_developersupport answered ·
@encorecorp This sounds like an authentication issue. Please make sure the Auth & Auth token you use for this call belongs to either the seller or buyer of the itemId and transactionId you indicated in the request payload. If you are still having issue, you may file a ticket at developer.ebay.com
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