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advancedretail_uk asked

Live env API explorer returning different results to application

Using the API explorer correctly returns a client's orders in a production/live environment, but when we make the EXACT same call to the production/live environment from our application, the response comes back successfully, but has no orders, instead of a 3.8k total. Here's some of the returned headers: {RlogId=t6pithqauq%60%3F%3Ctofukqjtcpse*02%3E377-15b24b0e874-0xe3} {X-EBAY-C-REQUEST-ID=ri=Co78qKwYV19M,rci=xjwZI5HFYP8H8cP3} {X-EBAY-REQUEST-ID=15b24b0e85f.abc32a6.336ce.fd6487fc![OrderClient[!OrderManagementSvcV2_Orders!10.156.157.249!r1ordersvc[]]]}
ordersrest api
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catherine_developersupport answered
@advancedretail_uk Can you please verify the OAuth token use is for the exact same seller?
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advancedretail_uk answered
@catherine_developersupport I can confirm the OAuth token is for the exact same seller. We are also getting no results returning for ANY inventory items using the API explorer or our application.
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catherine_developersupport answered
@advanceretail_uk This is an individual case and can not be triage on this forum. Please file a support ticket with us at developer.ebay.com. We do not charge for if it's bugs. Thank you
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