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usproductdeal asked

Unable to revise item due to business policy

Basically i am trying to revise my listing using reviseItemCall.reviseItem() Everything works fine before yesterday. Then it started getting the following exceptions: *com.ebay.sdk.ApiException: You are not opted into Business Policies. To continue using this feature please opt in using the following link: http://www.bizpolicy.ebay.com/businesspolicy/policyoptin You've provided an invalid shipping policy. You've provided an invalid return policy. You've provided an invalid payment policy.* I didn't change anything on my listings. But i am getting these for almost all of my listings. I tried to opt in "Business policies" yesterday and somehow i opted out. Now I called 2 times but the csr told me that there is no way to opt back in. Can you please help? Why I start getting those exceptions from yesterday? Can you opt me back in if that could help? Thank you very much. @zhuowei.developersupport Hi Zhuowei, can you please help me?
reviseitembusiness policies
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered
Hi usproductdeal, If you are still running into the error, please share one of the ItemIDs you attempted to revising. Best Regards,
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usproductdeal answered
Hi Zhuowei, @zhuowei.developersupport Yes, I am still experiencing this issue. here are couple examples: 252737123468,252765166511 Thank you very much!
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austoolsupply avatar image
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austoolsupply answered
@usproductdeal Can you tell me know you found to fix the problem you were having with "Unable to revise item due to business policy" I am trying to revise the variations in the eBay listing and i get this error. Thank you very much.
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usproductdeal answered
I remember the issue was disappeared by itself after couple days... Not sure if ebay helped or not. Or you can try to opt into the business policy if you can.
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