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disruptek avatar image
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disruptek asked ·

Finding API returning few (or zero) results for findItemsAdvanced on eBay Motors site

For the last few days, I've been getting very, very few (or zero) results for queries to the eBay Motors site that should yield hundreds of results. An example search for Porsche 911 listings ending in the next 10 days yields only one result, as below. My code has been running successfully for years now, and works perfectly fine on several other eBay sites that I've tested. Running the same search without a endtime or listingtype filters produces only 4 results. There are 885 Porsche 911 listings on the eBay Motors web-site at the time of writing.
{
    "ack": [
        "Success"
    ],
    "version": [
        "1.13.0"
    ],
    "timestamp": [
        "2017-03-27T16:58:47.500Z"
    ],
    "searchResult": [
        {
            "@count": "1",
            "item": [
                {
                    "itemId": [
                        "182503355422"
                    ],
                    "title": [
                        "1996 Porsche 911  1996 porsche 911"
                    ],
                    "globalId": [
                        "EBAY-MOTOR"
                    ],
                    "primaryCategory": [
                        {
                            "categoryId": [
                                "10156"
                            ],
                            "categoryName": [
                                "911"
                            ]
                        }
                    ],
                    "galleryURL": [
                        "http://thumbs3.ebaystatic.com/m/mwmDfEv-gAW8XSr6TDHDFig/140.jpg"
                    ],
                    "viewItemURL": [
                        "http://cgi.ebay.com/ebaymotors/1996-Porsche-911-/182503355422"
                    ],
                    "paymentMethod": [
                        "MOCC",
                        "PayPal",
                        "CashInPerson"
                    ],
                    "autoPay": [
                        "false"
                    ],
                    "postalCode": [
                        "98332"
                    ],
                    "location": [
                        "Gig Harbor,WA,USA"
                    ],
                    "country": [
                        "US"
                    ],
                    "shippingInfo": [
                        {
                            "shippingServiceCost": [
                                {
                                    "@currencyId": "USD",
                                    "__value__": "0.0"
                                }
                            ],
                            "shippingType": [
                                "FreePickup"
                            ],
                            "shipToLocations": [
                                "US",
                                "CA",
                                "GB",
                                "AU"
                            ]
                        }
                    ],
                    "sellingStatus": [
                        {
                            "currentPrice": [
                                {
                                    "@currencyId": "USD",
                                    "__value__": "53500.0"
                                }
                            ],
                            "convertedCurrentPrice": [
                                {
                                    "@currencyId": "USD",
                                    "__value__": "53500.0"
                                }
                            ],
                            "bidCount": [
                                "0"
                            ],
                            "sellingState": [
                                "Active"
                            ],
                            "timeLeft": [
                                "P5DT11H11M50S"
                            ]
                        }
                    ],
                    "listingInfo": [
                        {
                            "bestOfferEnabled": [
                                "false"
                            ],
                            "buyItNowAvailable": [
                                "true"
                            ],
                            "buyItNowPrice": [
                                {
                                    "@currencyId": "USD",
                                    "__value__": "57500.0"
                                }
                            ],
                            "convertedBuyItNowPrice": [
                                {
                                    "@currencyId": "USD",
                                    "__value__": "57500.0"
                                }
                            ],
                            "startTime": [
                                "2017-03-26T04:10:37.000Z"
                            ],
                            "endTime": [
                                "2017-04-02T04:10:37.000Z"
                            ],
                            "listingType": [
                                "AuctionWithBIN"
                            ],
                            "gift": [
                                "false"
                            ]
                        }
                    ],
                    "condition": [
                        {
                            "conditionId": [
                                "3000"
                            ],
                            "conditionDisplayName": [
                                "Used"
                            ]
                        }
                    ],
                    "isMultiVariationListing": [
                        "false"
                    ],
                    "topRatedListing": [
                        "false"
                    ]
                }
            ]
        }
    ],
    "paginationOutput": [
        {
            "pageNumber": [
                "1"
            ],
            "entriesPerPage": [
                "100"
            ],
            "totalPages": [
                "1"
            ],
            "totalEntries": [
                "1"
            ]
        }
    ],
    "itemSearchURL": [
        "http://motors.shop.ebay.com/10156/i.html?endtimefrom=2017-03-27T16%3A58%3A52.000Z&endtimeto=2017-04-06T16%3A56%3A59.000Z&LH_BIN=1&_LH_Time=1&_ddo=1&_ett=239.9698913888889&_ftrt=902&_ftrv=0.0012802777777777778&_ipg=100&_li=100&_pgn=1"
    ]
}
finditemsadvancedfinding apimotors
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disruptek avatar image
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disruptek answered ·
Well, what's next? Do I really have to pay $75 to get some attention to this issue? The Finding API has been broken for the eBay Motors site for weeks now. I really don't understand how a problem of this magnitude can remain unidentified, unreported, and unaddressed by eBay. We're not talking about a tiny side-project web-service run by a solo developer, here. We're talking about a large public API surfacing huge and sophisticated infrastructure and serving many millions of requests per day to many thousands of developers, each with a financial stake in the results.
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shulmani_developer.support avatar image
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shulmani_developer.support answered ·
Hi, Yes, as Helios mentioned the issue related to FindItemsAdvanced retruning 0 results for EBAY-MOTOR is resolved. We apologize that this took sometime . However there is another issue with Finding API which is intermittently throwing 404 for which we have put up the site status: https://go.developer.ebay.com/finding-api-intermittently-returning-404-errors and I see that there is another thread for it. Please keep an eye on that thread for updates. Cheers!!!
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helios825 answered ·
eBay has just informed me that this bug has been fixed. Also, the eBay Dev API status page for this bug, mentioned earlier in this thread, shows "Resolved". I did some limited testing which suggests the problem is indeed solved. However, it's difficult to use the Finding API currently and do extensive testing, due to another bug that began today which we're discussing [here][1]. [1]: https://forums.developer.ebay.com/questions/21018/urgent-bug-finding-api-calls-often-returning-http.html?sort=newest
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disruptek answered ·
Seven weeks...
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helios825 answered ·
> It's been about six weeks since this > bug appeared, and the fix that was > promised two weeks ago still has not > materialized. Can we get some kind of > accurate indication on when this will > be fixed? Yes, an update on this issue from eBay would be excellent. Thanks.
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disruptek answered ·
It's been about six weeks since this bug appeared, and the fix that was promised two weeks ago still has not materialized. Can we get some kind of accurate indication on when this will be fixed?
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disruptek answered ·
@helios825 Thank you. @eBay ... smh...
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shulmani_developer.support answered ·
Hi A fix for this issue will be rolled out latest by early next week. We will let you know as soon as the fix is available in production. Cheers!!!
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shulmani_developer.support answered ·
Hi A fix for this issue will be rolled out latest by early next week. We will let you know as soon as the fix is available in production. Cheers!!!
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rathbone1200cc answered ·
@helios825 to follow up on this issue, it remains unresolved. I mentioned that I was receiving results, but now that a few days have passed, I see that the successful API responses were intermittent at best. Most of the time the API responses lack the item details, as this bug report notes. I have recently followed the workaround of changing EBAY-MOTOR to EBAY-US, and that appears successful.
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