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piratemx1 avatar image
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piratemx1 asked ·

Image URLs with redirects to dynamic url causing images to be blank on ebay?

My company has an image hosting service we use where our images are automatically uploaded to. So this process may be causing images to not show on ebay. Our product listings still show X images but they are blank. Here is a listing example: [ http://www.ebay.com/itm/Gas-Fuel-Tank-Pump-2006-Harley-Dyna-Super-Glide-FXDI-29-/232273186645?fits=Year%3A2007%7CModel%3ADyna&vxp=mtr&hash=item36148f8f55][1] Here is example of the image url: h[ ttp://www.cyclerecyclers.net//image.php?productcode=8261843∈ventoryid=131546ℑid=1][2] This url is redirected to: [ http://imagehost.isoftdata.com/phpThumb.php?src=partimages/8261843/∏uctcode=8261843&id=517673][3] This is where the inventoryid param in the first url is the sku, and imageid is the image position. The redirect url contains the actual image id. We use a system called solidcommerce to automate our listing process to ebay. Right now I don't believe solid commerce is causing any issues. Also this process as worked well up til lately. Now it seems images blank randomly. Anyone have idea on what to look at or how to fix this? Thanks [1]: http://www.ebay.com/itm/Gas-Fuel-Tank-Pump-2006-Harley-Dyna-Super-Glide-FXDI-29-/232273186645?fits=Year%3A2007%7CModel%3ADyna&vxp=mtr&hash=item36148f8f55 [2]: http:// ttp://www.cyclerecyclers.net//image.php?productcode=8261843∈ventoryid=131546ℑid=1 [3]: http://imagehost.isoftdata.com/phpThumb.php?src=partimages/8261843/∏uctcode=8261843&id=517673
api-problemlisting-itemsimage urlsintegration
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zhuowei.developersupport@ebay.com answered ·
Hi piratemx1, When you host the images on your servers, after the item is added, the gallery image is retrieved from your server and stored on eBay Picture Servers. You are correct that redirecting your image URL to another web page is not supported. REF: [Gallery Image is not showing on the site][1] Best Regards, [1]: https://ebaydts.com/eBayKBDetails?KBid=669
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