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173669659433 asked ·

An Error About Process Return Request

request Url: https://api.ebay.com/post-order/v2/return/"targetReturnId"/decide But i get response like this: The user is not allowed to perform this operation
return
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered ·
Hi 173669659433, Can you also provide the following information: 1. an example ItemID and TransactionID pair (for the return) for which the error is seen 2. your request payload and the Rlogid http response header Best Regards,
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173669659433 answered ·
I calling the API as a seller. The response: {"error":[{"errorId":1308,"domain":"returnErrorDomain","severity":"ERROR","category":"REQUEST","message":"The user is not allowed to perform this operation","parameter":[{"value":"1399518***","name":"userId"}],"longMessage":"The user is not allowed to perform this operation.","httpStatusCode":403}]}
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zhuowei.developersupport@ebay.com answered ·
Hi 173669659433, Can you provide some more information? 1. Are you calling the API as a seller or buyer? can you send an example ItemID and TransactionID pair for a return for which the error is seen? 2. can you share your request payload for the return in question? Best Regards
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1、"item": { "itemId": "152402616839", "transactionId": "1525612282005", "returnQuantity": 1, "itemTitle": "Set of 2 Kitchen Dinette Dining Room Chair Elegant Design Brown Leather Backrest" },
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2、ResponseHeader: Date: Wed, 15 Mar 2017 06:22:11 GMT RlogId: t6q%60rrqkuq%60%3F%3Cwk%7Dtbwptipse*27%3E6355-15ad0a1884d-0x1af Set-Cookie: ebay=%5Esbf%3D%23%5E;Domain=. ebay.com;Path=/ Set-Cookie: dp1=bu1p/QEBfX0BAX19AQA**5aaa1113^;Domain=. ebay.com;Expires=Fri, 15-Mar-2019 06:22:11 GMT;Path=/ X-Content-Type-Options: nosniff X-EBAY-C-REQUEST-ID: ri=IEbPr4Ovy7%2Bx,rci=pqJ5c0SxUh9WZWvG X-EBAY-C-VERSION: 1.0.0 X-EBAY-REQUEST-ID: 15ad0a18848.a883788.5eaaa.d342448b![PESClient[]] X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Content-Type: application/json Connection: keep-alive
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responseBody:{"error":[{"errorId":1308,"domain":"returnErrorDomain","severity":"ERROR","category":"REQUEST","message":"The user is not allowed to perform this operation","parameter":[{"value":"13995****","name":"userId"}],"longMessage":"The user is not allowed to perform this operation.","httpStatusCode":403}]}
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