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suppshark avatar image
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suppshark asked

GetOrders API request returning error: 21917182 (Invalid orderlineids)

Hi, I recently had a product listing removed by eBay customer support due to a violation. Since then all requests made for the GetOrders request are returning with the error: Error Number: 21917182 Short error: Invalid orderlineids. Long error: OrderLineItemIDs replaceable_value could not be found. Associated Items may have been deleted or removed. Surely the api should have something in place to prevent this from happening if a listing is removed, since now this request cannot be used at all for the account in question. Does anybody know how I could go about fixing this issue, for example having all trace of this listing being removed so the api no longer throws the error? Thank you
getorderserror
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catherine_developersupport avatar image
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catherine_developersupport answered
@suppshark, Is it okay to share your order ID here? If not, please let me know your developer ID. Thanks
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job_9691 avatar image
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job_9691 answered
Hi, @catherine_developersupport I have the same problem.my OrderLineItemIDs is 382732244708-957599440025. Could you help me please?Thank you! ps: This itemID "382732244708" has been deleted by ebay.So we can't get this order?
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tede2717 avatar image
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tede2717 answered

same issue

21917182 (Invalid orderlineids)

Please help

,

Same issue

21917182 (Invalid orderlineids)
please help

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jitendra_developersupport avatar image
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jitendra_developersupport answered

Hi @tede2717,


You can not get the order information for a order, once the item for the Order has been removed by eBay due to some violation.


Best Regards,

eBay Developer Support


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