AddFixedPriceItemCall 10007:Internal error to the application.
We attempted to add a item "AddFixedPriceItemCall" to eBay sandbox. However, "10007: Internal error to the application" occurs, it does not work properly. Writing html using CDATA to Description will result in this error. It is not a problem to write string data to Description without using CDATA. Please let me know what is wrong.
Hi @kamis_export_japan, Thanks for your post. It has confirmed this is a Sandbox bug that AddItem and AddFixedPriceItem family of calls throwing error "Internal error to the application", and the issue seems to be intermittent. Our engineering team is working on a fix. I would suggest you to retry the call when it happens. Best Regards, eBay Developer Support
We have used CDATA to perform the update using the product application key. Then, although "AddFixedPriceItem" succeeded, the actual product explanation was broken! **This is an urgent matter for our business! Please fix it urgently.** In short, the eBay product server does not correctly recognize the CDATA tag.
Hi @kamis_export_japan, I tried adding a FixedPriceItem with CDATA as shown in the snippet below. I was able to get the description without the tags. My suggestion would be to replace < to < and > to > and try it out. Please refer to the image as an example to do to the same. ![alt text] ![alt text] : /storage/temp/1263-descriptiontag.jpg : /storage/temp/1264-mcbooktest.jpg Best Regards, eBay Developer Support
Hello, this problem is not resolved. I tried to add item within sandbox (using "AddFixedPriceItem" request, LMS) with the following description: TargetEliminatorCrosmanbyCrosman OR TargetEliminatorCrosmanbyCrosman But in the "AddFixedPriceItem" response was specified error: Internal error to the application. Internal error to the application. 10007 Error RequestError I tried to do this several times but in all cases I received this error. Please investigate this problem one more time and provide possibility to add items through API operation in sandbox account. Thanks.