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Trading API GetSellerList 10007 Error

Hello,

 

I've recently been receiving an error with an error code of 10007 and an error message stating "Internal error to the application." when doing a GetSellerList request to the Trading API in the sandbox environment. I was previously able to make GetSellerList calls successfully, but now I'm receiving this error out of the blue. From the research that I've done, I've deduced that this is just a random issue on eBay's side or there is some data in one of more of my listings that is causing this issue to occur.

 

I went so far as to remove every single one of my listings and I still receive the error. I really need to get this working in order to validate my integration code. Please advise on what steps I need to take to resolve this issue. Below is the XML request that I'm making and the response I get back:

 

REQUEST

 

 

<?xml version='1.0' encoding='utf-8'?>

<GetSellerListRequest xmlns="urn:ebay:apis:eBLBaseComponents">

  <RequesterCredentials>

    <eBayAuthToken>REMOVED</eBayAuthToken>

  </RequesterCredentials>

  <Pagination>

    <EntriesPerPage>200</EntriesPerPage>

    <PageNumber>1</PageNumber>

  </Pagination>

  <StartTimeFrom>2012-05-17T14:09:22.710795</StartTimeFrom>

  <StartTimeTo>2012-09-13T14:09:22.710865</StartTimeTo>

  <DetailLevel>ItemReturnDescription</DetailLevel>

  <IncludeVariations>true</IncludeVariations>

</GetSellerListRequest>

 

RESPONSE

 

<?xml version="1.0" encoding="UTF-8"?>

<GetSellerListResponse xmlns="urn:ebay:apis:eBLBaseComponents">

    <Timestamp>2012-09-12T19:09:23.239Z</Timestamp>

    <Ack>Failure</Ack>

    <Errors>

        <ShortMessage>Internal error to the application.</ShortMessage>

        <LongMessage>Internal error to the application.</LongMessage>

        <ErrorCode>10007</ErrorCode>

        <SeverityCode>Error</SeverityCode>

        <ErrorClassification>RequestError</ErrorClassification>

    </Errors>

    <Version>789</Version>

    <Build>E789_CORE_BUNDLED_15290491_R1</Build>

    <ItemArray/>

    <ReturnedItemCountActual>0</ReturnedItemCountActual>

</GetSellerListResponse>

 

Best Regards,

Ali Jouzdani

Software Developer

Ordoro

ordoro-error
10 |600

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