Error 10007 during AddFixedPriceItemRequest
Hello, we are using Trading API since October and everything was OK, but from the beginning of February we very often get the
10007 Error when we perform
AddFixedPriceItemRequest. Our request content is still the same for several months, but, as I mentioned above, from the beginning of February sometimes response is OK as expected (and FixedPriceItem is added to the Sandbox), but very often response contains the
Can you fix this issue, please? Thanks in advance.
5 Replies· Add your reply
Answer by deselle_0 · Feb 17 at 02:13 AM
My developer account's Username is
sit_buyer. And my colleagues use other accounts:
qa_buyer, and they are also experiencing the same issue.
Please let me know in case you need some additional info, e.g. request/response body, SDK version number etc.
Answer by email@example.com · Feb 23 at 10:42 AM
It has confirmed this is a Sandbox bug that AddItem and AddFixedPriceItem family of calls throwing error "Internal error to the application", and the issue seems to be intermittent. Our engineering team is working on a fix. I would suggest you to retry the call when it happens.
According to our record, you have not pushed any keyset for your developer account 'sit_buyer'. If you need any further assistance, can you let me know the developer account Username under which you have generated your auth&auth token for making Trading API calls.
Answer by deselle_0 · Feb 23 at 11:16 AM
Thank you for information.
Unfortunately, I do not quite understand what you mean when you say: "you have not pushed any keyset for your developer account 'sit_buyer'." Namely: I do not understand what is the keyset and why do I need to push it. I thought I did everything necessary in order to send requests to eBay. And actually I can send
AddFixedPriceItemRequest to eBay, and the item is added as a result (but sometimes I get the
10007 Error as I mentioned above).
Could you give me, for example, a link with additional explanations regarding keyset for developer account, please so I can understand how it might be useful to me.
And why you ask for my developer account's username? I believe you know this username because you mention it—it's