Funds from your sales will be unavailable
I am trying to revise my item, change pictures on it, i Do this:
<?xml version="1.0" encoding="utf-8"?> <ReviseFixedPriceItemRequest xmlns="urn:ebay:apis:eBLBaseComponents"> <RequesterCredentials> <eBayAuthToken>.....</eBayAuthToken> </RequesterCredentials> <ErrorLanguage>en_US</ErrorLanguage> <WarningLevel>High</WarningLevel> <Item> <ItemID>.....</ItemID> <PictureDetails> <GalleryType>Gallery</GalleryType> <PictureURL>https://......jpg</PictureURL> <PictureURL>https://......jpg</PictureURL> <PictureURL>https://......jpg</PictureURL> <PictureURL>https://......jpg</PictureURL> <PictureURL>https://......jpg</PictureURL> </PictureDetails> </Item> </ReviseFixedPriceItemRequest>
after I receive server answer:
<?xml version="1.0" encoding="UTF-8"?> <ReviseFixedPriceItemResponse xmlns="urn:ebay:apis:eBLBaseComponents"> <Timestamp>2017-02-06T18:36:22.326Z</Timestamp> <Ack>Warning</Ack> <Errors> <ShortMessage>Funds from your sales will be unavailable and show as pending in your PayPal account for a period of time.</ShortMessage> <LongMessage>Funds from your sales will be unavailable and show as pending in your PayPal account for a period of time. Learn more: http://cgi6.ebay.com/ws/eBayISAPI.dll?UserPolicyMessaging</LongMessage> <ErrorCode>21917236</ErrorCode> <SeverityCode>Warning</SeverityCode> <ErrorParameters ParamID="0"> <Value>http://cgi6.ebay.com/ws/eBayISAPI.dll?UserPolicyMessaging</Value> </ErrorParameters> <ErrorClassification>RequestError</ErrorClassification> </Errors> <Version>993</Version> <Build>E993_UNI_API5_18187175_R1</Build> <ItemID>......</ItemID> <StartTime>2017-01-07T02:24:54.000Z</StartTime> <EndTime>2017-03-08T02:24:54.000Z</EndTime> <Fees> ....... </Fees> </ReviseFixedPriceItemResponse>
And no photos are revised, nothing changed, and there is no any error whats wrong, only "Funds from your sales will be unvailable..."
Its some kind of bug of ebay api ?
What can I do to retrieve normal error whats wrong, not a error with Paypal. We have no problems with paypal, every month we receive payments from ebay and invoices. We work 6 months now, but that stupid error shows every time I change title or description. But with photos I do not see any information which will help me to see whats wrong with XML or somthing else, it just do not update photos.
That error Funds from.. was thrown after ebay lowered Sellers level to: Below standart. Before that we have received api answer status: Success , now every time we receive: Warning this brokes our Ebay App totally. But work around was handle that Warning and app started working again, but now we can't get any error only about paypal. What can we do to fix this ?
p.s.: Production server. Sensitive info replaced with dots ....
8 Replies· Add your reply
Answer by progressivedeals · Feb 06 at 01:21 PM
To resolve my problem, ebay api programmers must remove that Warning about Paypal, it is not necessary in ebay api, it just disables the other important errors and it disables Success status too.
Please fix this ! Thank you gods)
Answer by catherine_developersupport · Feb 09 at 12:23 PM
We need to look at this on a case by case basis. Can you please file a support ticket with us? (If it's a bug from eBay, you will not be charged.)
In your support request please include a recent (within 7 days for when you file the ticket) complete request / response XML file. Thanks
Answer by catherine_developersupport · Feb 22 at 04:21 PM
@progressivedeals, That looks like an App ID Developer ID is the ID you registered for your developer account. Please let me know either the developer ID or the email address you registered for your developer so we can assist you further
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