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progressivedeals asked ·

Funds from your sales will be unavailable

I am trying to revise my item, change pictures on it, i Do this: ..... en_US High ..... Gallery https://......jpg https://......jpg https://......jpg https://......jpg https://......jpg after I receive server answer: 2017-02-06T18:36:22.326Z Warning Funds from your sales will be unavailable and show as pending in your PayPal account for a period of time. Funds from your sales will be unavailable and show as pending in your PayPal account for a period of time. Learn more: http://cgi6.ebay.com/ws/eBayISAPI.dll?UserPolicyMessaging 21917236 Warning http://cgi6.ebay.com/ws/eBayISAPI.dll?UserPolicyMessaging RequestError 993 E993_UNI_API5_18187175_R1 ...... 2017-01-07T02:24:54.000Z 2017-03-08T02:24:54.000Z ....... And no photos are revised, nothing changed, and there is no any error whats wrong, only "Funds from your sales will be unvailable..." Its some kind of bug of ebay api ? What can I do to retrieve normal error whats wrong, not a error with Paypal. We have no problems with paypal, every month we receive payments from ebay and invoices. We work 6 months now, but that stupid error shows every time I change title or description. But with photos I do not see any information which will help me to see whats wrong with XML or somthing else, it just do not update photos. That error Funds from.. was thrown after ebay lowered Sellers level to: Below standart. Before that we have received api answer status: Success , now every time we receive: Warning this brokes our Ebay App totally. But work around was handle that Warning and app started working again, but now we can't get any error only about paypal. What can we do to fix this ? p.s.: Production server. Sensitive info replaced with dots ....
paypalebay-trading-apiproduction
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catherine_developersupport answered ·
@progressivedeals, I've open a support request ticket and sent it to the email account registered with progressivedeals Please respond via the ticket. Thanks
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progressivedeals answered ·
Username: progressivedeals
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catherine_developersupport answered ·
@progressivedeals, That looks like an App ID Developer ID is the ID you registered for your developer account. Please let me know either the developer ID or the email address you registered for your developer so we can assist you further
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progressivedeals answered ·
5a5543bb-395e-46ac-be2f-1f14741669f4
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catherine_developersupport answered ·
@progressivedeals, Can you send me your developer ID?
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progressivedeals answered ·
You mean Premium Support ? Premium Support Status: Active Available: 0.0 hours I don't have hours to write you this bug there.
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catherine_developersupport answered ·
@progressivedeals We need to look at this on a case by case basis. Can you please file a support ticket with us? (If it's a bug from eBay, you will not be charged.) In your support request please include a recent (within 7 days for when you file the ticket) complete request / response XML file. Thanks
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progressivedeals answered ·
To resolve my problem, ebay api programmers must remove that Warning about Paypal, it is not necessary in ebay api, it just disables the other important errors and it disables Success status too. Please fix this ! Thank you gods)
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