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trishap83 asked ·

GetOrderTransactions Returns Null OrderArray

Sending a call to GetOrderTransactionsRequest for a specific orderid (291988773899-0) using the following XML #TOKEN# true 291988773899-0 eBay 955 As a response I get the following XML 2017-01-10T00:29:40.345Z Success 991 E991_CORE_APIXO_18185076_R1 Notice the OrderArray is empty. The order shows in the production ebay side when logged in with the sellers account. I have dozens of orders before and after using the same XML call that receive and orderarray data. Any thoughts are appreciated.
getordertransactionsnullorderarrayorderarray empty
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trishap83 answered ·
Removing ` eBay ` Seems to resolve the issue, which is strange since the item was listed on ebay, through the File Exchange.
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catherine_developersupport answered ·
@trishap83, Thanks for the posting. We have a known issue with Platform tag. When you use this tag, some orders that are belong to a different "category" in our database are not returned. We are working on better API documentation for this tag.
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