Before you can list this item we need some additional information to create a seller's account.

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sumibhagirat0 asked · Jan 09, 2017 at 12:09 AM

Before you can list this item we need some additional information to create a seller's account.

@sumit: When i am trying to add item. I got this error "Before you can list this item we need some additional information to create a seller's account." And my seller sandbox not open .

seller account

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Answer 1 · 2017-01-25T00:02:15Z

sumibhagirat0 answered · Jan 25, 2017 at 12:02 AM

Hello, i have checked the Account Privileges through api ( https://developer.ebay.com/DevZone/build-test/test-tool/?index=0&call=privilege__GET&variation=json≈i=account). Result { "sellerRegistrationCompleted": false } How, can i complete my seller registration?

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Answer 2 · 2018-08-03T02:29:02Z

tete_2257 answered · Aug 03, 2018 at 02:29 AM

I get the some error, Please help， my sandbox user: ererererer, my email is 432423343434432@qq.com

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Answer 3 · 2018-10-15T06:40:12Z

mar_695583 answered · Oct 15, 2018 at 06:40 AM

@trehoff_0 I doubt anyone is still reading these messages. Dev that helped in this topic was last seen in June. @krich_developersupport, @sree_developersupport, @ zhuowei.developersupport@ebay.com, @ devanathan.developersupport@ebay.com Could anyone answer why there is no option to publish an offer and what additional information are needed?

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Answer 4 · 2018-10-10T10:58:32Z

trehoff_0 answered · Oct 10, 2018 at 10:58 AM

Hey, Same issue here. I'm just trying to allow my user to list and sell items in the sandbox. Using the documentation below I believe I have made the proper api calls to configure my user. But when ever I make the getPrivileges call it returns false. The only thing I can conclude is my user type is in correct but there seems to be no way for me to set this. My test user I've attempted to configure is called testuser_trevor. My ebay dev account user is named trhoffmann. Please advise! https://developer.ebay.com/api-docs/sell/static/seller-accounts/configuring-seller-accounts.html

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Answer 5 · 2018-10-09T04:30:32Z

mar_695583 answered · Oct 09, 2018 at 04:30 AM

Same problem here: "sellerRegistrationCompleted": false and "Incomplete account information. Before you can list this item we need some additional information to create a seller's account." when trying to publish an offer. @shulmani_developer.support could you help with that case? my username: testuser_comtechtest

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Answer 6 · 2018-08-08T06:16:23Z

soramame314 answered · Aug 08, 2018 at 06:16 AM

My account @testuser_conico cannot sell items on the sandbox. API sell returns an error: Error: You need to create a seller's account. Before you can list this item we need some additional information to create a seller's account. Please change my account to the seller's account, or please let me know show to change my account to a seller's account.

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Answer 7 · 2018-08-07T20:54:38Z

nguye_6436 answered · Aug 07, 2018 at 08:54 PM

Hi guys! my account dev: duc.nguyen, account sandbox: test user_duc_dev When i change my account from personal to business and then i call api getPrivileges, result is: "sellerRegistrationCompleted": false, and accesss: seller account: Your account has not been created! Please help me!

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Answer 8 · 2017-01-25T16:36:05Z

shulmani_developer.support answered · Jan 25, 2017 at 04:36 PM

Hi, I have fixed your account. I was even able to list an item:110189458363. Please try now and see if you are still seeing issues. Cheers!!!

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zhenlixua-0 · Jun 25, 2018 at 07:50 PM

I get the some error, Please help

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Answer 9 · 2017-01-25T00:15:13Z

sumibhagirat0 answered · Jan 25, 2017 at 12:15 AM

Hello, I am trying to Update your automatic payment method in buisiness information. Error came "Page Not Responding"

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Answer 10 · 2017-01-24T22:47:33Z

sumibhagirat0 answered · Jan 24, 2017 at 10:47 PM

Hello, I think that is Premium Support. Please help there. Also, i have already completed my business account address and every things. But, i got same error i.e. "Before you can list this item we need some additional information to create a seller's account." Please help me there.

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