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Question by sumibhagirat0 · Jan 09, 2017 at 12:09 AM · seller account

Before you can list this item we need some additional information to create a seller's account.

@sumit: When i am trying to add item. I got this error "Before you can list this item we need some additional information to create a seller's account."

And my seller sandbox not open .

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Answer by shulmani_developer.support · Jan 11, 2017 at 07:44 PM

Hi,

Can you provide us the request xml and your sandbox user information? We can take a look at it and see what the issue is.

Cheers!!!

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Answer by sumibhagirat0 · Jan 11, 2017 at 09:20 PM

Hi,

I was tring to add item through ebay tool i.e. http://developer.ebay.com/DevZone/build-test/test-tool/?index=0≈i=trading&call=AddItem&variation=xml. My sandbox user details as :--

username : testuser_sumitbhagirath password : Sumit@123

I waiting for your response.

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Answer by shulmani_developer.support · Jan 17, 2017 at 02:29 PM

Hi sumibaghirath,

I have changed the AccountType of your sandbox user: testuser_sumitbhagirath to Busineess Account. You should now be able to list items using any of the Add Calls.

Cheers!!!

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Answer by sumibhagirat0 · Jan 17, 2017 at 09:01 PM

Hello,

I have check, but i get same error "Before you can list this item we need some additional information to create a seller's account.". By testing on api tool http://developer.ebay.com/DevZone/build-test/test-tool/?index=0≈i=trading&call=AddItem&variation=xml.

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Answer by shulmani_developer.support · Jan 18, 2017 at 04:15 PM

Hi,

I have added some feedback score to your sandbox account. Can you try and see if the issue persists?

Is yes, can you please file a support ticket with us at : http://developer.ebay.com/signin?return_to=%2Fsupport%2Fdevelopersupport%2Fdefault.aspx. We will take a look at the issue and see what is happening.

This issue is something to do with your Sandbox account . I would also recommend that you complete your business address in your sandbox account before reaching out to us.

Cheers!!!

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Answer by sumibhagirat0 · Jan 24, 2017 at 10:47 PM

Hello,

I think that is Premium Support. Please help there.

Also, i have already completed my business account address and every things. But, i got same error i.e. "Before you can list this item we need some additional information to create a seller's account."

Please help me there.

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Answer by sumibhagirat0 · Jan 25, 2017 at 12:02 AM

Hello,

i have checked the Account Privileges through api (https://developer.ebay.com/DevZone/build-test/test-tool/?index=0&call=privilege__GET&variation=json≈i=account). Result { "sellerRegistrationCompleted": false }

How, can i complete my seller registration?

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Answer by sumibhagirat0 · Jan 25, 2017 at 12:15 AM

Hello,

I am trying to Update your automatic payment method in buisiness information. Error came "Page Not Responding"

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Answer by shulmani_developer.support · Jan 25, 2017 at 04:36 PM

Hi,

I have fixed your account. I was even able to list an item:110189458363. Please try now and see if you are still seeing issues.

Cheers!!!

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