Question by pulchlorenz · Dec 06, 2016 at 11:39 AM · paypal-linking-issue
Linking Paypal sandbox account? to ebay sandbox account?
Im trying to get the most simple additem-example-script going, unfortauntely i only encounter the following error: "21919158 : Invalid PayPal email address." The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one up with this address so that buyers can pay you. (You can set up your account after your item sells).
after hours of trying and changing the url for the linking-login at paypal to "sandbox.paypal.com" instead of "sandbox3.paypal.com" i got the accounts to show up as "Your eBay account is linked to this PayPal account for purchases: x...x@xxxxxx.xx Unlink accounts." but in the overview after hours i still only see "PayPal Account - Not Specified" and the edit button behind this text only sends me to the regular ebay login, not the sandbox login. am i supossed to not link the sandbox accoutns but the real accounts? they already are linked? how about some explanation at all how this works?
and at this point im really out of ideas, the explanations from ebay are contradicting themselves on so many levels.
Answer by jakhtar_developersupport · Apr 03, 2018 at 11:08 AM
I can not Link your existing PayPal account to save time when you buy items. Please help !!! - My Sandbox UserID: testuser_developmentteam - PayPal Sandbox email address : thanh.le@vmodev.com I can not do anything without link
Answer by jakhtar_developersupport · Apr 09, 2018 at 09:35 AM
@klwisch I am unable to locate your username testuser_klwish. Can you please check and provide your correct username?
Best Regards,
eBay Developer Support
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Answer by pulchlorenz · Dec 09, 2016 at 09:29 AM
An Admin posted a comment here and asked me to name my sandbox accountsand mail and he would link them by himself. I did so yesterday, but today the (private) admin-comment as well as my answer are gone; the problem though has not changed yet.
(also, 27 followers for this thread after 2 days, wow, looks like im really not the only one here.)
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Answer by pulchlorenz · Dec 09, 2016 at 09:31 AM
ah for posting the last comment i had to log on with my real ebay account (again, after i was already logged in with my dev account here, im so confused now), and after that now i can see the private comments attached to this thread again. looks like ebay login as well as ebay dev login sabotage each other or something like that. anyway, sadly there is nothing more to do for me here but waiting for support to help anybody.
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Answer by gragra33 · Dec 09, 2016 at 02:19 PM
I am having the same problem linking sandbox accounts. I did ask a few weeks ago in here but received no reply from any eBay admin. I see others have asked and received no support also. I believe that the problem is more common than these eBay forums indicate.
So I've been working with PayPal tech support for the past few weeks and they too are struggling to resolve it.
I hope that someone from eBay Admin can step in and help resolve this problem for all of us.
[EDIT]
I have no problems with linking LIVE accounts, only SANDBOX accounts.
Here is my original post: Ebay Sandbox Accounts And Paypal Sandbox Accounts Refuse To Link
From what I can tell, and I am waiting for PayPal to confirm, is that the problem is with the following redirect from eBay:
and I see the following certificate error:
So it appears to be an error with the redirect from eBay to PayPal.
If any eBay admins or techs what more data, I have a session capture that I can privately share or put in contact with the PayPal technical support people that I am currently talking to.
Hi,
Currently there might be an issue with linking eBay and Paypal accounts that some users might be facing. We are trying to reproduce the issue .In the meantime$$anonymous$$please provide us your Sandbox userID and your sandbox Paypal emailID and we will link it for you.
Cheers!!
I provided my Sandbox ID$$anonymous$$everal times through different channels as i was told here$$anonymous$$i even found the captcha-secured email-adress of ebay developers program. but the problem remains unchanged and i did not get any response at all so far :(
Ebay sandbox UserID: TESTUSER_pulchlorenz Paypal sandbox Mail: test(at)pulchlorenz.de
Answer by gragra33 · Dec 14, 2016 at 05:26 PM
PayPal technical support has been looking into this problem for the past 5+ weeks and internally escalated this issue 2+ weeks ago with their internal team. You may want to reach out to them. My contact person at PayPal is: Azlan & their support ticket numbers are: Incident: 161109-000438 [Incident: 161122-000493].
My eBay test accounts are: testuser_520388 & TESTUSER_Fubar2016 and my Payal test account is: gragra33ebayTest@gmail.com
Thanks
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Answer by gragra33 · Dec 14, 2016 at 05:41 PM
Just a quick update to the problem, it appears that Paypal have upgraded their HTTPS security with HSTS and now their sandbox is unreachable from the eBay Sandbox account "link" button. See screenshot below.
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Answer by pulchlorenz · Dec 15, 2016 at 06:58 AM
I provided my Sandbox IDs several times through different channels as i was told here, i even found the captcha-secured email-adress of ebay developers program. but the problem remains unchanged and i did not get any response at all so far :(
Ebay sandbox UserID: TESTUSER_pulchlorenz Paypal sandbox Mail: test(at)pulchlorenz.de
Hi,
I just checked and see that your sandbox account:TESTUSER_pulchlorenz is already linked to the paypal account test@pulchlorenz.de
Can you please let us know what is the issue that your a facing?
Cheers!!!
exactly$$anonymous$$i would appreciate if you link my accounts CORRECTLY. my problem is that the account$$anonymous$$eem to be somehow linked$$anonymous$$but when i check myself in the "dashboard" overview paypal is not linked$$anonymous$$when i click on edit/unlink i get sent to the regular ebay login$$anonymous$$no options at all. when trying to use the api via script i get the error "21919158 : Invalid PayPal email address"
Answer by gragra33 · Dec 16, 2016 at 04:22 AM
Like pulchlorenz I am also seeing the same.
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