eBay Developers Program
  • Forums Sign in
  • My Account
    • My Developer Account
    • Solutions Directory
    • Applications Settings
  • Forums
    • Orders, Returns and Feedback
    • Java SDK for Trading API
    • Search
    • Selling
    • Talk to Your Fellow Devs
    • .Net SDK for Trading API
    • Tokens, Notifications, Messages
    • Feedback & Suggestions
  • Documentation
    • Release Notes
    • Finding API
    • Shopping API
    • Trading API
    • Large Merchant Services
    • Marketing Handbook
    • All Features Comparison
    • All API Documentation
  • Support
    • eBay SDKs
    • API Site Status
    • Program & News Blog
    • Compatible Application Check
    • Support Ticket
    • Knowledge Base
    • Developer Help Center
    • Search Details
  • Home
  • eBay Forums
  • eBay APIs: Selling /
avatar image

Question by pulchlorenz · Dec 06, 2016 at 11:39 AM · paypal-linking-issue

Linking Paypal sandbox account? to ebay sandbox account?

Im trying to get the most simple additem-example-script going, unfortauntely i only encounter the following error: "21919158 : Invalid PayPal email address." The email address you entered isn't linked to a PayPal account. If you don't have a PayPal account, you'll need to set one up with this address so that buyers can pay you. (You can set up your account after your item sells).

after hours of trying and changing the url for the linking-login at paypal to "sandbox.paypal.com" instead of "sandbox3.paypal.com" i got the accounts to show up as "Your eBay account is linked to this PayPal account for purchases: x...x@xxxxxx.xx Unlink accounts." but in the overview after hours i still only see "PayPal Account - Not Specified" and the edit button behind this text only sends me to the regular ebay login, not the sandbox login. am i supossed to not link the sandbox accoutns but the real accounts? they already are linked? how about some explanation at all how this works?

and at this point im really out of ideas, the explanations from ebay are contradicting themselves on so many levels.

People who like this

0
Comment
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

82 Replies

· Add your reply
  • Sort: 
avatar image

Answer by jakhtar_developersupport · Apr 03, 2018 at 11:08 AM

@daimonyuta1 This request has been completed.

Best Regards,

eBay Developer Support

Comment
me7214

People who like this

1 · 1 show · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image doph-3 · Jul 26, 2018 at 02:59 AM 0
Share

I can not Link your existing PayPal account to save time when you buy items. Please help !!! - My Sandbox UserID: testuser_developmentteam - PayPal Sandbox email address : thanh.le@vmodev.com I can not do anything without link

avatar image

Answer by jakhtar_developersupport · Apr 09, 2018 at 09:35 AM

@klwisch I am unable to locate your username testuser_klwish. Can you please check and provide your correct username?

Best Regards,

eBay Developer Support

Comment
me7214

People who like this

1 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by pulchlorenz · Dec 09, 2016 at 09:29 AM

An Admin posted a comment here and asked me to name my sandbox accountsand mail and he would link them by himself. I did so yesterday, but today the (private) admin-comment as well as my answer are gone; the problem though has not changed yet.

(also, 27 followers for this thread after 2 days, wow, looks like im really not the only one here.)

Comment

People who like this

0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by pulchlorenz · Dec 09, 2016 at 09:31 AM

ah for posting the last comment i had to log on with my real ebay account (again, after i was already logged in with my dev account here, im so confused now), and after that now i can see the private comments attached to this thread again. looks like ebay login as well as ebay dev login sabotage each other or something like that. anyway, sadly there is nothing more to do for me here but waiting for support to help anybody.

Comment

People who like this

0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by gragra33 · Dec 09, 2016 at 02:19 PM

I am having the same problem linking sandbox accounts. I did ask a few weeks ago in here but received no reply from any eBay admin. I see others have asked and received no support also. I believe that the problem is more common than these eBay forums indicate.

So I've been working with PayPal tech support for the past few weeks and they too are struggling to resolve it.

I hope that someone from eBay Admin can step in and help resolve this problem for all of us.

[EDIT]

I have no problems with linking LIVE accounts, only SANDBOX accounts.

Here is my original post: Ebay Sandbox Accounts And Paypal Sandbox Accounts Refuse To Link

From what I can tell, and I am waiting for PayPal to confirm, is that the problem is with the following redirect from eBay:

https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_integrated-registration&key=0&stamp=1480328886&data=RAerJ9%2FD4AMOYOwLMzMZVJ8sk8tvfXqGKxDU0mLtAgUpoT5RZ8T3%2BMrGV93WZd1brxQZbN%2BExvYzKjgsEFElW6JCEwrZUJhAdwqmxUfwLHg%2F9RJU2mBEcSFqJZ3QyytuSODTnPBQvKxyxe1vG8foIszfpxa2umcE0E9fXASYRtNpRjkLzJG6uiZK82o2cBJQwr2y6CJwfHDaVtLaQcRhn43pD3jJ%2FCBKryI97x0J0z6C%2BKMGVevrRTEJOV2b49o4J81Pj8MOouTBHEr0xjQFKvvL7j1m8fgqeRAQm1LwHuC%2Fwx6aC5ipCxtZj%2FIo2cC2S3bVXpmhTkjYL96zNz8d6Qucl%2BhV9zVqXTBlruRjNPOEKn1qOjs%2Fnd%2BTXHAW31EkX%2BcIbITEKMucuYQMqhF7LwyL6gV4fmOPD0kPqOYSvNdW2Sd3Wh3xqjHjHh90V%2B764nw822%2FuJ1fLblI7dNQDXnXXZbLVgEWoKmjfDxRzMVABXaB9LkDuX2nsXmLVbeE2JhuhZPmvPeTlzk6ybGzXXKpCXPNXRNxOfRlFr3tShjWTEQK%2F6M60cF9RkZBxW6cSGTjpy1v%2FIQO6%2FSfzVgR31fbsPqcD7uyq9hbq1nfJeSgWC%2FN74nqulEx0OMlCvF%2BE4gNdiWyZu0%2B%2FuRDMdAg2TFx0bmwHRUKEPv3m3ezmvrT8dQ02zL4%2F0PSSqLKddGHYcO6iFyAcRW6b8OEr0yR3USVgTCmxTxLIl39E6tIl%2BjaUyeF8g1LyuX9uFcjIE8iEnv0TdLeUadvRo%2Bg5%2Ba71TQzaAxo9%2F15nraQdMBGuDrL8H%2BzEg86RKatSNK9a4Zo5HLMV1roqQKMrLzuIQye4vaM4ZawxPekaDMZ9Pnm3paVRL0Y6oFigBxcgc0kPH6MgLVXhbWAxRUEVqKZpsQLI8fdza5RYhtyicPZ4ApC3Mo9zKEX7aAntUO3EMpAn6Ze11W9n7ediOxseayOuqUCbj2Pnzzs4zjDMemjwjzj3wP6sK4OecXTwI8HHsN46CbhWe%2FC9NHL1nf65PVaREWhqMR0P%2FHd4qQfggKIpAXUl%2BI9chIBKzNrgCzk3iCEhSFIGE6i4H0ihYG%2FdIpqvWCGwjQ%3D%3D&ev=1.0&locale=en_US

and I see the following certificate error:

So it appears to be an error with the redirect from eBay to PayPal.

If any eBay admins or techs what more data, I have a session capture that I can privately share or put in contact with the PayPal technical support people that I am currently talking to.


ebay-cert-error.jpg (79.3 kB)
Comment

People who like this

0 · 2 show · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image shulmani_developer.support ♦♦ · Dec 14, 2016 at 02:16 PM 0
Share

Hi,

Currently there might be an issue with linking eBay and Paypal accounts that some users might be facing. We are trying to reproduce the issue .In the meantime$$anonymous$$please provide us your Sandbox userID and your sandbox Paypal emailID and we will link it for you.

Cheers!!

avatar image pulchlorenz shulmani_developer.support ♦♦ · Dec 15, 2016 at 06:59 AM 0
Share

I provided my Sandbox ID$$anonymous$$everal times through different channels as i was told here$$anonymous$$i even found the captcha-secured email-adress of ebay developers program. but the problem remains unchanged and i did not get any response at all so far :(

Ebay sandbox UserID: TESTUSER_pulchlorenz Paypal sandbox Mail: test(at)pulchlorenz.de

avatar image

Answer by gragra33 · Dec 14, 2016 at 05:26 PM

@shulmani_developer.support

PayPal technical support has been looking into this problem for the past 5+ weeks and internally escalated this issue 2+ weeks ago with their internal team. You may want to reach out to them. My contact person at PayPal is: Azlan & their support ticket numbers are: Incident: 161109-000438 [Incident: 161122-000493].

My eBay test accounts are: testuser_520388 & TESTUSER_Fubar2016 and my Payal test account is: gragra33ebayTest@gmail.com

Thanks

Comment

People who like this

0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by gragra33 · Dec 14, 2016 at 05:41 PM

@shulmani_developer.support

Just a quick update to the problem, it appears that Paypal have upgraded their HTTPS security with HSTS and now their sandbox is unreachable from the eBay Sandbox account "link" button. See screenshot below.


ebay-sandbox-to-paypal-sandbox-hsts-error.jpg (101.1 kB)
Comment

People who like this

0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by pulchlorenz · Dec 15, 2016 at 06:58 AM

I provided my Sandbox IDs several times through different channels as i was told here, i even found the captcha-secured email-adress of ebay developers program. but the problem remains unchanged and i did not get any response at all so far :(

Ebay sandbox UserID: TESTUSER_pulchlorenz Paypal sandbox Mail: test(at)pulchlorenz.de

Comment

People who like this

0 · 2 show · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image shulmani_developer.support ♦♦ · Dec 15, 2016 at 06:22 PM 0
Share

Hi,

I just checked and see that your sandbox account:TESTUSER_pulchlorenz is already linked to the paypal account test@pulchlorenz.de

Can you please let us know what is the issue that your a facing?

Cheers!!!

avatar image pulchlorenz shulmani_developer.support ♦♦ · Dec 16, 2016 at 02:46 AM 0
Share

exactly$$anonymous$$i would appreciate if you link my accounts CORRECTLY. my problem is that the account$$anonymous$$eem to be somehow linked$$anonymous$$but when i check myself in the "dashboard" overview paypal is not linked$$anonymous$$when i click on edit/unlink i get sent to the regular ebay login$$anonymous$$no options at all. when trying to use the api via script i get the error "21919158 : Invalid PayPal email address"

avatar image

Answer by gragra33 · Dec 16, 2016 at 04:22 AM

@shulmani_developer.support

Like pulchlorenz I am also seeing the same.

Comment

People who like this

0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image

Answer by pulchlorenz · Dec 19, 2016 at 03:32 AM

still no info or change :(

Comment

People who like this

0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
  • 1
  • 2
  • 3
  • 4
  • 5
  • ›
  • »

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Follow this Question

Answers Answers and Comments

94 People are following this question.

avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image avatar image

Related Questions

Cannot link eBay sandbox with PayPal sandbox 6 Answers

Unable to link my ebay sandbox account to my paypal sandbox account 0 Answers

Sandbox store error: A verified PayPal account is required to subscribe to an eBay Store 0 Answers

Linking Ebay and PayPal sandbox accounts? 0 Answers

Paypal linking dosn't work 5 Answers


Support

Developer Help Center
eBay Developers Program Blog
API Site Status
Request Support
Knowledge Base
Developer Forums
eBay Software Development Kits

API Information

API License Agreement
API Documentation
API Call Limits
Marketing Handbook
API Features Comparison

Apps Center

Applications Directory
Solutions Directory

Social Media

     

Programs

About Us
Success Stories
Affiliate Developers
eBay Market Data Program
Developer Directory
Developer Jobs
Copyright 1999 - 2019 eBay Inc. All rights reserved. User Agreement | Privacy Policy.    Site Feedback
  • Anonymous
  • Login with eBay
  • Create
  • Ask a question
  • Forums
  • Buy APIs (BETA) - Browse
  • Buy APIs (BETA) - Order
  • Feedback, Comments, Suggestions
  • New Sell APIs - Account, Inventory, Catalog and Compliance
  • New Sell APIs - Fulfillment
  • New Sell APIs - Marketing, Analytics, Metadata
  • Post Order APIs - Cancellation
  • Post Order APIs - Inquiry, Case Management
  • Post Order APIs - Return
  • Product-Based Selling Experience
  • Token, Messaging, Sandbox related issues
  • eBay APIs: .NET SDK for Trading API
  • eBay APIs: Java SDK for Trading API
  • eBay APIs: Orders, resolutions and feedback
  • eBay APIs: Search
  • eBay APIs: Selling
  • eBay APIs: Talk to your fellow developers
  • Explore
  • Tags
  • Questions
  • Users
  • Badges