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chan.hyeo.ni.3698_6 avatar image
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chan.hyeo.ni.3698_6 asked

why do I get Your listing is successful but there's a problem with your Gallery picture when the picture is uploaded correctly?

if you click on the following link ( http://www.ebay.com/itm/172307624982), there is warning/error message with regards to the picture. But when I create a new listing using the API, I immediately get the message saying "Your listing is successful but there's a problem with your Gallery picture". I used the self-hosting option, and am wondering if that has to do with the problem.
additempicturepicturedetailpictureurl
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prussianmotors avatar image
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prussianmotors answered
I had this problem in the past. When I made some changes to my website I removed the www. ( www.prussianmotors.com redirects you to http://prussianmotors.com). The picture addresses in my XML to eBay included the www. This caused a slight delay in grabbing the picture from the hosting server. So while the picture was grabbed successfully, eBay thought it did not and the listing got the error message and the gallery picture would not show in search results. Hope this helps!
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prussianmotors answered
I was not suggesting that you have the exact same problem. You should look for delays in eBay grabbing the picture from the address you provide in the XML. See how fast the picture loads when you access it directly on your server.
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