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mayurpanchal005 avatar image
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mayurpanchal005 asked ·

Response Error - Illegal State transition for Approval and Rejection of Cancellation request

Helllo, When I am trying to approve or reject any Cancellation request submitted then I am getting response error - "Illegal State transition" Below are the links for both the functions Approve - [approveCancellationRequest][1] Reject - [rejectCancellationRequest][2] Any help/suggestions will be appreciated. Thanks in advance, Mayur [1]: http://developer.ebay.com/Devzone/post-order/post-order_v2_cancellation-cancelId_approve__post.html [2]: http://developer.ebay.com/Devzone/post-order/post-order_v2_cancellation-cancelId_reject__post.html
illegal state transition
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marcemorgenster-9 avatar image
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marcemorgenster-9 answered ·
Hello, in the meantime I was able to fix out the problem. The issue was caused by automatic status change by system. So The status was already done. This happened without any information. When you download the full detailed report of the return you can see all the changes made by the system. Hope this would help anyone. Regards.
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zhuowei.developersupport@ebay.com avatar image
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zhuowei.developersupport@ebay.com answered ·
Hi mayurpanchal005, Is this happening to the cancelId that has already been closed? If so, we have filed an improvement for changing the error message. If it's not the case, can you please share the rlogid http response header, the cancelid and the ItemID associated with the cancellation? Best Regards,
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marcemorgenster-9 answered ·
Hello, did you find a solution for your issue? I am running into the same problems at the moment. Thanks in advance.
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