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weltrecords avatar image
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weltrecords asked

Can't reset password of developer account

Hello i can't use the password forgoten link on your website and so i'm not able to reset the password of my developer account "mymediawelt2" Is it possible to get a new one because i have to refresh my token and can't do it without access to my account. The email for reseting my password isn't arriving. I'm hoping for a fast answer.
emailnotpasswordforgetworking
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kgorman avatar image
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kgorman answered
I'm having the exact same problem here. Can't reset the password, can't log-in and then change password, etc. I get "This site can’t be reached reg.sandbox.ebay.com" Regards, Ken
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weltrecords avatar image
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weltrecords answered
It's really important that we get access to our developer account!
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for-ct4ob3 avatar image
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for-ct4ob3 answered

I had requested to reset my password after I received the code and created my new password the reset button is not activated it remains gray color. Please help.

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trdi_7605 avatar image
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trdi_7605 answered

Click Your Name> Settings> Manage Users > Profiles > Select the desired profile > Password Policies > Disable Require a minimum 1 day password lifetime. Once the issue has been resolved, you may opt to re-enable this feature if desired.

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for-ct4ob3 avatar image
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for-ct4ob3 answered

Thanks for your response but it's not clear to me: from where do I click my name I don't see my name, where is the setting if I can't get to the setting I can't do anything that you suggested, I am still lost.

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