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I am not able to change sandbox password

Please help and fix this. I need to change my sandbox password urgent. But after login "edit password" OR "Forgot your password?" link on the sign-in page is not working. Forgot password is redirecting me : http://scgi.sandbox.ebay.com:443/ws/null/EnterUserInfo?ru=http%3A%2F% 2Fsandbox.ebay.com%2F&clientapptype=19 And "password ****** edit" is redirecting me to again login and then it will again redirecting me to https://reg.sandbox.ebay.com/reg/ChangePwd?ru=&isMCAlertFlow=&isForgotPwdFlow=&ChangePasswordAndCreateHint=&rv4=1 And both link showing me this error : This site can’t be reached reg.sandbox.ebay.com’s server DNS address could not be found. DNS_PROBE_FINISHED_NXDOMAIN Please help. How can I change my password? It's urgent to change. Thanks
sandbox-problemaccountpassword reset
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