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Not able download item specifics using LMS

Hi, I am not able to download the item specifics using LMS file download. The error i am getting is : "Server returned HTTP response code: 500 for URL: https://storage.ebay.com/FileTransferService" Previously the program was working fine and from some days it stopped working. Please let me know what is the issue with this now. Thanks in advance
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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.