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playsmarty2008 avatar image
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playsmarty2008 asked

ebay does not run the script of the developer account

 

Hi.

 

In the application settings of the developer account connected with the account of our store in the section "Delivery URL" the following way to the script is stated "http://mysite.com/path/to/script.php".

Lately new orders in our store stopped going through this script, so the script does not respond at all. Though neither account settings nor the script itself have been changed. Duration period of token did not pass away.

Probably it can be associated somehow with the change of the IP-address (I have no other ideas on the matter), but it shouldn't have caused the problem.

What can be the reason of the error?

Thanks in advance.

developer-accountscript
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jourbandts answered

Hi,

 

My initial thoughts were your token has expired or is no longer valid.  But per your statement "Duration period of token did not pass away."  This does not seem to be the case.  When you say the IP address changed, are you referring to a change on your side?  If so we of course would not be much help from our end.

 

We will need much more detail and one on one support to help resolve your issue.  I might suggest opening a support ticket, http://developer.ebay.com/support/developersupport/default.aspx.

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