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jdross995 asked

21916516 : Category requires custom item specifics

I am getting this error on and off when adding item to Sandbox: 21916516 : Category (Cat #) requires custom item specifics. Category (Cat #) only accepts custom item specifics. Using the same code one day it works all day and is successful then the next day it returns this code. I don't understand if it's the same code why one day it works and the next it doesn't. Just wondering if something is wrong with the Sandbox server?
additem api
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shulmani_developer.support avatar image shulmani_developer.support ♦♦ commented ·
hi, Can you please paste the Category ID and the Site that you are trying to list the item in? This will help us triage the issue and better assist you. Cheers!!!
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After submitting the request about 5 times I get the same failure using the API Tool as well: 2015-09-28T18:44:43.790Z Failure Internal error to the application. Internal error to the application. 10007 Error RequestError 931 E931_UNI_API5_17617533_R1 ​
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shulmani_developer.support avatar image shulmani_developer.support ♦♦ commented ·
Hi, Are you using the Sandbox environment to test this? There was an issue earlier where the Internal Error was being thrown. Do check and let us know if you are still facing this issue. Cheers!!
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jdross995 answered
I noticed I was using version 825 of the API. This is what version was on the sample code I believe. I am now using 939 but still getting error 10007 Internal error to the application every now and then. For example I can add 5 items and the 6th will give this error. Then when I resend the XML it goes through successful. My customer is not satisfied until it is successful every time. Here is the request XML: TOKEN HERE ReturnAll en_US 939 US 6708 5290.00 US USD 1 Days_5 Chinese 7 500 OtherMethod 24 PayPal CreditCard LoanCheck PersonalCheck CashInPerson jdross95@gmail.com 27406 1 0 0.99 True 3000 2008 Honda VTX-1800T

Dark Red/ Black

Stock # A600120

 

Very Clean Honda VTX  !!!!

 

 

]]> Vehicle Title Year 2008 Model Honda VTX-1800T Mileage 36000 None http://www.carolinaeuro.com/product_photos/full_9760.jpg http://www.carolinaeuro.com/product_photos/full_9761.jpg http://www.carolinaeuro.com/product_photos/full_9762.jpg http://www.carolinaeuro.com/product_photos/full_9763.jpg http://www.carolinaeuro.com/product_photos/full_9764.jpg http://www.carolinaeuro.com/product_photos/full_9765.jpg http://www.carolinaeuro.com/product_photos/full_9766.jpg http://www.carolinaeuro.com/product_photos/full_9767.jpg http://www.carolinaeuro.com/product_photos/full_9768.jpg http://www.carolinaeuro.com/product_photos/full_9769.jpg http://www.carolinaeuro.com/product_photos/full_9770.jpg http://www.carolinaeuro.com/product_photos/full_9771.jpg http://www.carolinaeuro.com/product_photos/full_9772.jpg http://www.carolinaeuro.com/product_photos/full_9773.jpg http://www.carolinaeuro.com/product_photos/full_9774.jpg http://www.carolinaeuro.com/product_photos/full_9775.jpg http://www.carolinaeuro.com/product_photos/full_9776.jpg http://www.carolinaeuro.com/product_photos/full_9777.jpg http://www.carolinaeuro.com/product_photos/full_9778.jpg http://www.carolinaeuro.com/product_photos/full_9779.jpg http://www.carolinaeuro.com/product_photos/full_9780.jpg http://www.carolinaeuro.com/product_photos/full_9781.jpg http://www.carolinaeuro.com/product_photos/full_9782.jpg Here is the response: 2015-09-28T16:18:22.493Z Failure Internal error to the application. Internal error to the application. 10007 Error RequestError 931 E931_UNI_API5_17617533_R1
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Sorry about that.. I formatted the xml for easier reading. TOKEN HERE ReturnAll en_US 939 US 6708 5290.00 US USD 1 Days_5 Chinese 7 500 OtherMethod 24 PayPal CreditCard LoanCheck PersonalCheck CashInPerson jdross95@gmail.com 27406 1 0 0.99 True 3000 PRICE REDUCTION !!!

2008 Honda VTX-1800T

Dark Red/ Black

Stock # A600120

Very Clean Honda VTX !!!!

]]> Vehicle Title Year 2008 Model Honda VTX-1800T Mileage 36000 None http://www.carolinaeuro.com/product_photos/full_9760.jpg http://www.carolinaeuro.com/product_photos/full_9761.jpg http://www.carolinaeuro.com/product_photos/full_9762.jpg http://www.carolinaeuro.com/product_photos/full_9763.jpg http://www.carolinaeuro.com/product_photos/full_9764.jpg http://www.carolinaeuro.com/product_photos/full_9765.jpg http://www.carolinaeuro.com/product_photos/full_9766.jpg http://www.carolinaeuro.com/product_photos/full_9767.jpg http://www.carolinaeuro.com/product_photos/full_9768.jpg http://www.carolinaeuro.com/product_photos/full_9769.jpg http://www.carolinaeuro.com/product_photos/full_9770.jpg http://www.carolinaeuro.com/product_photos/full_9771.jpg http://www.carolinaeuro.com/product_photos/full_9772.jpg http://www.carolinaeuro.com/product_photos/full_9773.jpg http://www.carolinaeuro.com/product_photos/full_9774.jpg http://www.carolinaeuro.com/product_photos/full_9775.jpg http://www.carolinaeuro.com/product_photos/full_9776.jpg http://www.carolinaeuro.com/product_photos/full_9777.jpg http://www.carolinaeuro.com/product_photos/full_9778.jpg http://www.carolinaeuro.com/product_photos/full_9779.jpg http://www.carolinaeuro.com/product_photos/full_9780.jpg http://www.carolinaeuro.com/product_photos/full_9781.jpg http://www.carolinaeuro.com/product_photos/full_9782.jpg
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Using API Tool with SiteID 100 for eBay Motors: 2015-09-28T18:40:58.344Z Success 931 E931_UNI_API5_17617533_R1 110169810795 2015-09-28T18:40:57.532Z 2015-10-03T18:40:57.532Z AuctionLengthFee 0.0 BoldFee 0.0 BuyItNowFee 5.0 CategoryFeaturedFee 0.0 FeaturedFee 0.0 GalleryPlusFee 0.0 FeaturedGalleryFee 0.0 FixedPriceDurationFee 0.0 GalleryFee 0.0 GiftIconFee 0.0 HighLightFee 0.0 InsertionFee 20.0 InternationalInsertionFee 0.0 ListingDesignerFee 0.0 ListingFee 33.65 PhotoDisplayFee 0.0 PhotoFee 1.65 ReserveFee 0.0 SchedulingFee 0.0 SubtitleFee 0.0 BorderFee 0.0 ProPackBundleFee 0.0 BasicUpgradePackBundleFee 0.0 ValuePackBundleFee 7.0 PrivateListingFee 0.0 ProPackPlusBundleFee 0.0 MotorsGermanySearchFee 0.0 ​
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jdross995 answered
Yes I'm using the Sandbox. It seems to be working now. I successfully added 10 items in a row. Thanks!!
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