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seifelden_software asked ·

eBay messages looks plain text on eBay and Buyer side

Please help We reply to the customer emails using third-party application (Odoo/OpenERP). The email is sent as HTML and has eBay Reference ID but the customer receive the email as plain text. Please see here how it looks on the buyer and the seller sides http://screencast.com/t/rdttLcLRjn Please note, email HTML is on on eBay Please let me know if you have the same issue and your suggestion Thanks in advance
messagesemailmessage body
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vijayta.developersupport answered ·
Hi Are you still facing this issue ? If yes, I'd suggest you to file a support request for this issue : http://developer.ebay.com/support/developersupport/default.aspx We may need more data like email sample, reference id etc in order to triage this issue. Thanks
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