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fun.seller2009 asked

CompleteSale called succeeded,but didn't mark as shipped on eBay

Hi there , One of my software user use my software to mark orders as shipped ,I checked the log not there are no errors,but the orders' status are still awaiting shippedment,Only this eBay account get this problem in the past few days ,and it was ok today,but I need to know why this happenned. I would appreciate if any one can look in to this problem. Thank you Ben
completesale
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vijayta.developersupport answered
Hi @fun.seller2009 Can you please provide the OrderID, and the CompleteSale api response(or the timestamp) so that I can check our logs ? Thanks
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care.for.shopping answered
Hi @vijayta.developersupport Thank you for your response,the latest order is : 196327545015 The timestamp should be about 2015-08-12 6:41:25 to 2015-08-12 6:41:29 UTC ,this happens a lot recently ,hope you could look into it ,thank you again. Best regards Ben
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fun.seller2009 answered
Hi @vijayta.developersupport, There are more orders: 198027416019 2015-8-8 8:21:26 (UTC) 198027478019 2015-8-8 8:22:06 198022611019 2015-8-8 8:21:31 198028847019 2015-8-8 8:23:02 198070126019 2015-8-10 8:56:52 198082875019 2015-8-10 8:57:17 I hope these will help,thanks.
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