Notifications are no longer being delivered by eBay to my shop

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derfachmarkt asked · May 04, 2015 at 09:41 AM

Notifications are no longer being delivered by eBay to my shop

Hello, I no longer get the notifications I subscribed to and after checking the relevant options without finding an issue I get stucked. Below are the relevant parts of the GetNotificationsPreferences calls with PreferenceLevel Application and User: *****/ Enable **** Enable eBLSchemaSOAP Platform SOAP 745 AuctionCheckoutComplete Enable FixedPriceTransaction Enable MyMessageseBayMessage Enable MyMessagesM2MMessage Enable ItemSold Enable ItemUnsold Enable I also checked the the target url is working and searched the webserver logs to ensure that there were no attempt of eBay to notify my shop for the last transactions. Has anyone a hint for me what to check or do next? Best regards

notifications not working

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Answer 1 · 2015-05-06T21:11:52Z

vijayta.developersupport answered · May 06, 2015 at 09:11 PM

Hi @derfachmarkt If you are still facing this issue, please provide the following information : 1. A recent ItemID that was affected due to this issue i.e. which did not receive the notification. 2. Please specify the notification event that was supposed to be triggered for the ItemID that you share. Note : Please do not share any sensitive information in the forums. Thanks

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derfachmarkt · May 18, 2015 at 10:15 AM

Hi, I added the requested information as mods only visible comment. Is this enough for you to further investigate this issue? Best regards

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