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john123a1 asked

Order Related Issues

How to contact ebay team for order related issues at developer.ebay.com?
ordersupport hour
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vijayta.developersupport answered
Hi @john123a1 If the issue is related to api, you can either use this forum channel or file a support request here : http://developer.ebay.com/support/developersupport/default.aspx Note : Please do not provide any sensitive information in the forum. Thanks
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Hi, Thanks for taking a look. Well issue is not related to api. Actually, i ordered support hour but this didn't get credited into my account. So do you know where to contact for that?
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Hi @john123a1 I am assuming you are talking the support hours for filing support requests on the developer site. Can you share your developer login-id ? Thanks
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john123a1 avatar image john123a1 vijayta.developersupport ·
Yes, developer login id is john123a1
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john123a1 avatar image john123a1 vijayta.developersupport ·
Hi @vijayta.developersupport Did you look into it?
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vijayta.developersupport answered
Hi @john123a1 I couldn't find the developer account username : john123a1 in our system Just so that we are on the same page, I need the developer account login username which you provide here to login : https://developer.ebay.com/base/membership/signin/?ReturnUrl=https%3a%2f%2fdeveloper.ebay.com%2fDevZone%2faccount%2fdefault.aspx&mo=true Thanks
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Sorry, username is john123a
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Hey @vijayta.developersupport - got any update now?
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Hey @vijayta.developersupport - got any update now? Or you can guide me to contact the right person or email address?
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vijayta.developersupport answered
This is what I responded a couple of times..I am checking why didn't get any updates... Hi @john123a1 I am not sure what happened, but I only see that you only paid $0.10 USD, however the paid support is $75 per hour. Thanks
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