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solh2009 asked

BUG REPORT eBay Sandbox unable to link to PayPal sandbox

Hi I am trying to link an eBay sandbox account to a PayPal sandbox account so that I can do end to end testing. I've followed the instructions here: http://developer.ebay.com/devzone/guides/ebayfeatures/Development/PayPal-Sandbox.html However, clicking on the "Link My PayPal Account" correctly takes you to the PayPal account sandbox log in - after log in with sandbox user account, nothing happens and no link is established. So something is not right. Please can you take a look and advise? I wonder if there's another way to achieve this as I need to test ASAP Thanks
sandbox-problempaypal-linking-issuesandbox-userspaypal linked accountpaypal-sandbox
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vijayta.developersupport answered
Hi @solh2009 I will test the flow, but if this is currently blocking you from testing, please provide your sandbox username and the sandbox PP email id that you want to link. I will do it for you. Thanks
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solh2009 answered
Hey buddy that would be awesome if you could do that for me The usernames in question are: eBay sandbox account: testuser_cloudy2015 PayPal sandbox account: tnrvctest@testing.com Thanks @vijayta.developersupport
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vijayta.developersupport answered
Hi @solh2009 Done ! Can you please check now and let me know if you still see any issues ? Thanks
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solh2009 answered
Thanks @vijayta.developersupport How long should it take to show up & where can I see that status? I checked on ebay test user account and under the "Your PayPal Account Information" it still shows the "Link My PayPal Account" button. Thanks heaps for the prompt response! You're awesome!
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solh2009 answered
Hi @vijayta.developersupport I received an email msge from you but the forum post is not showing - maybe you deleted it? How do I share the password with you privately? Also, I checked and cannot continue testing as the app I am using needs to retrieve the paypal email address through eBay - and the eBay account still shows there is no PayPal account connected. Thanks
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vijayta.developersupport answered
Hi @solh2009 Please give me your developer login-id and I will create a support request on your behalf. Let's discuss the issue via support channel so that I can get the credentials easily. Thanks
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solh2009 answered
Hi @vijayta.developersupport Dev login is PurpleSand1 Thanks
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vijayta.developersupport answered
Hi @solh2009 I have filed a ticket on your behalf : 150316-000019 You can login to your developer account, go to MyAccount->MyTickets and access this ticket. Thanks
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solh2009 answered
Hi @vijayta.developersupport Thanks - I have replied to the support ticket.
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solh2009 answered
Thanks @vijayta.developersupport For anyone following this topic: ==== Response @vijayta.developersupport via Email 03/16/2015 10:02 PM Hello, The linking in the backend actually worked. I executed the GetUser for 'testuser_cloudy2015 'and it returns : Verified Personal Active But the web flow seems to be broken. I will have to file a bug which may take a little longer :( ====
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